
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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I can't say enough good things about my last two service appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me soo appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me sooner. I can't not tell you how much I appreciated the honesty and information I got from my service advisor. More
Was greeted by Nicole in service who helped me check in my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such. One recommendation... how about washing the car after service? This doesn't take that long but adds to the experience. Overall, impressed for the first visit. More
My Service manager was considerate of my time and needs. He sought price adjustment when phone quote from appointment center differed from in person quote. He sought price adjustment when phone quote from appointment center differed from in person quote. More
I have been having my car serviced at Swickard Chevrolet for years and received EXCELLENT customer service each and every time. The staff is very friendly, professional, and fair in providing service evalua for years and received EXCELLENT customer service each and every time. The staff is very friendly, professional, and fair in providing service evaluations. Service appoinments are on time and update notifications are provided regularly via text. Great service and staff! Nicole G. was especially helpful! More