
Sweis INFINITI of Merrillville
Merrillville, IN
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Purchased a certified used Infiniti in 2015. They upcharge me after I got a quote online by $1,000. The car runs well but has got pretty rusted. I was recently in an accident and took the car in They upcharge me after I got a quote online by $1,000. The car runs well but has got pretty rusted. I was recently in an accident and took the car in to replace the left rear quarter panel. I was told by the current shop that at some point prior to my ownership the Right rear quarter panel was replaced, and done very poorly. They state that it needs to also now be totally replaced. The VIN shows a clean record for the car and only one prior owner. When I contacted Berman I was told someone would follow up with me, but never recieved any contact. They try hard not to correct the issues and have poor customer service. More
I always receive excellent service at Berman! Everyone makes you feel special and handle my vehicle with care. I always look forward to the next appointment! Everyone makes you feel special and handle my vehicle with care. I always look forward to the next appointment! More
I had an amazing experience with Erica! !!! I came in wanting to test drive the QX50 and the QX60 and the QX50 is my dream car!!! She was so patient and very helpful and I had a great conver !!! I came in wanting to test drive the QX50 and the QX60 and the QX50 is my dream car!!! She was so patient and very helpful and I had a great conversation with her!!! And ok too if that I got my monthly payment I wanted and could afford!!!! More
This is the best dealership in Northwest Indiana. I have purchased three Vehicles from this dealership and have never had an issued from sales to service. My last purchase was on March 13 ,2022. Eric I have purchased three Vehicles from this dealership and have never had an issued from sales to service. My last purchase was on March 13 ,2022. Erica D was my salesperson and she wonderful!!! She answered all my questions. Anthony was also great!!! I will recommend them to all my friends and family!! If you are looking for good customer service you will come to this dealership and ask for Erica!!! More