Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

Sort by
September 19, 2022

Service didn’t take too long. I dropped my car off @9am and I had it by 1pm same day. More

by cjoyia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi Cjoyia, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 18, 2022

I've only been a customer at sudden Ford for around 2 years or less so I experienced nothing but good views on the service I appreciate the service and the workers More

by morrowherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

I noticed the car wasnt washed, but I called and brought the car back for washing. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi Roy, thank you for sharing this recent experience with us. Please give us a call at (708) 720-8125 and we will do our best to make this better. We hope to hear from you soon.

September 17, 2022

Fantastic service, thorough communication, even detailed it when done!! Couldn’t have been happier and no unnecessary charges either! More

by gtmustang5089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

Melissa LeBran, service writer, and Jaime LeBran, master mechanic, give the most trustworthy service. Both of them make Sutton the beat place to bring your car. More

by dr.lwojcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

Service was great. Work performed quickly and right. Service rep was the best. Price was reasonable More

by tonyk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 16, 2022

Had both of my daughters cars being service. . Great customer service. Complete in a timely manner. More

by freedom1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

Great service department and staff. They are efficient and airways do a great job. We would highly recommend them. More

by sbeuten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

Love this dealership. They are the absolute best. This is the only Ford dealership I will go to. The cashier wasn't the nicest person for customer service. It appeared she More

by Ybuylease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for sharing this recent experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2022

I enjoy gettin my car serviced at Sutton Ford. The staff is great! The service is thorough and completed in a fair amount of time. More

by bjjohnson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

1
...
69
70
71
...
326