Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Great service and I had no problem with them letting me know what was wrong with my ca. know what was wrong with my ca. More
My steering column on my vehicle is now vibrating and upon acceleration my vehicle is making a noise that it was not making before I brought my vehicle in. upon acceleration my vehicle is making a noise that it was not making before I brought my vehicle in. More
Friendly service Complete and honest assessment of problem communication of pertinent information as it relates to the repair problem communication of pertinent information as it relates to the repair More
Quick lane of Sutton is my favorite part of this dealership. Unfortunately on this visit I arrived during lunch rotation thus my wait time was longer than usual. dealership. Unfortunately on this visit I arrived during lunch rotation thus my wait time was longer than usual. More
Poor communication internally and with customers, tried to charge extra on a pre quoted tire , when work was extremely late they did not communicate the client or within the different departments. They cha to charge extra on a pre quoted tire , when work was extremely late they did not communicate the client or within the different departments. They charge $60 more an hour in labor than other local dealers. I had to diagnose the issue for them and they tried to charge me twice for a diagnosis. More
I was overwhelmed with the service we received from Sutton Ford. They were kind, generous, professional and knowledgeable every step of the way. Thanks Sutton Ford. They were kind, generous, professional and knowledgeable every step of the way. Thanks More
Professional, caring,and customer focused. They very easy to business with. They make every transaction pleasant. Even in those times when it could be very unpleasant. I trust them to what th They very easy to business with. They make every transaction pleasant. Even in those times when it could be very unpleasant. I trust them to what they say and treat me fairly and honestly. More
They fixed my car faster than anticipated but now my car is making a new noise. is making a new noise. More