Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Always courteous and friendly. Clean waiting room and bathroom. Even though it's first come first serve, it's never a too long of wait. Great job everytime, I don't take my car an Clean waiting room and bathroom. Even though it's first come first serve, it's never a too long of wait. Great job everytime, I don't take my car anywhere else. More
Received the autobutler paint protection plan and brought my car in for service a couple of days ago. The day after, I have noticed some minimal paint chipping on my car. I understand that paint chipping wil my car in for service a couple of days ago. The day after, I have noticed some minimal paint chipping on my car. I understand that paint chipping will occur overtime, but I don’t appreciate that I just received a service to get the paint protected and this happened, leading me to believe the application of such service was done incorrectly. The staff also cleaned my car and there is a bunch of wax/grease on the inside of my leather interior that I haven’t been able to clean. Very dissatisfied. More
My experience at this dealership is always good! You are always treated as a valued customer! You are always treated as a valued customer! More
My experience at Sutton Ford was excellent. My advisor Jillian was amazing, She made me aware of how much points that I had. She explain to me how I can utilize my points towards my oil change. My advisor Jillian was amazing, She made me aware of how much points that I had. She explain to me how I can utilize my points towards my oil change. she was very informative and had great customer service skills. More
Jillian is very friendly, polite and courteous, She makes you feel apart of the Ford Family. That's great! Great Customer service skills. you feel apart of the Ford Family. That's great! Great Customer service skills. More
Fred Rozak the Mechanic was very good. His service is always superior. Never have a recall for any work completed. His service is always superior. Never have a recall for any work completed. More
Pricing was a bit much for a water pump especially when it’s their product it’s their product More
This is a great place to bring my vehicle for my next service appointment. The customer service is great, the time frame of work completions was wonderful. I was very pleased! service appointment. The customer service is great, the time frame of work completions was wonderful. I was very pleased! More
They done great work on and my husband vehicle love this dealer ship so I love my car dealer ship so I love my car More