Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Very efficient and pleasant. The Service and Quik Lane personnel are very pleasant to work with. They go above and beyond. They listen to your problem and make sure you understand The Service and Quik Lane personnel are very pleasant to work with. They go above and beyond. They listen to your problem and make sure you understand what needs to be done BEFORE they start the work. More
Blown away by the detail in cleaning Brought my F150XLT in for the autobutler Result? Showroom look inside and out. Windows , Dash, Carpets, Even my aftermarket WeatherTech floor mat was Brought my F150XLT in for the autobutler Result? Showroom look inside and out. Windows , Dash, Carpets, Even my aftermarket WeatherTech floor mat was cleaned. Ron was nice to talk to, and Jaime was really helpful and nice. A couple minor downsides, tried to be friendly and talk to the person who was running the courtesy ride bit, He was "non-committal" .- Other issue was I lost the new car smell at 5000 miles because either the mat wash product had a strong scent, or the water used was dirty. More
Exemplery The staff are professional, but personable. They are accommodating and through. The quality of work is impeccable. Sutton is the first place I reco The staff are professional, but personable. They are accommodating and through. The quality of work is impeccable. Sutton is the first place I recommend always. More
Great service Allen was very helpful and knowledgeable with each question. My service was complete in a timely manner .I look forward to my next oil change visit Allen was very helpful and knowledgeable with each question. My service was complete in a timely manner .I look forward to my next oil change visit etc. More
Absolutely wonderful!! Allen really made my experience & time very nice. He went above & beyond to make sure I got the best service at a great price, some work that I really Allen really made my experience & time very nice. He went above & beyond to make sure I got the best service at a great price, some work that I really needed to get done he helped me see the benefits of not waiting to get it done. My Lincoln is running great & looks great due to the free car wash. Last but not least Jillian who also works in quick lane was & is always helpful and on point with her knowledge. Thank you Julian P. Eaton More
Fast, Reliable and Friendly! I've been taking my Lincoln to Sutton Ford for the past 2 years and I can tell you, the Service Department is amazing. Their folks are always friendly I've been taking my Lincoln to Sutton Ford for the past 2 years and I can tell you, the Service Department is amazing. Their folks are always friendly & professional, and mechanics have always done an A+ job on my car!. I think it's important to recognize Jamie V for making sure I was comfortable and informed during my wait! Thanks Jamie! More
Great service The service was great. Starting with the smiley and professional Jaime and ending with. Pick up from Phillip. My car looked beautiful inside and out The service was great. Starting with the smiley and professional Jaime and ending with. Pick up from Phillip. My car looked beautiful inside and out after my Auto Butler. Thank you for your service. More
Polite and efficient staffThe staff took my car The staff took car timly and called as requested when done, as was re quested. Took care for oil change.. the staff completed job. no problems .. The staff took car timly and called as requested when done, as was re quested. Took care for oil change.. the staff completed job. no problems .. More
Auto Butler did an excellent job with my truck. The paint looked brand new when they finished. It took them 1 hour and 45 minutes to service my truck and this did an excellent job with my truck. The paint looked brand new when they finished. It took them 1 hour and 45 minutes to service my truck and this was excellent. More
Great She went over my complaints and i was satisfied with how she explained every thing. The appointment was set up right away and on a day that ok with my She went over my complaints and i was satisfied with how she explained every thing. The appointment was set up right away and on a day that ok with my schedule. More