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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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March 07, 2019

Always Great Service Service is always great and reliable, have been having going there for years Own 3 Ford vehicles service and Jaime and the service team are the best. More

by pksiepak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian Stanford
March 07, 2019

Service Great staff friendly knowledgeable helpful people who are always on the top of the job keep me posted as to what is going on and kind More

by chiappetta1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Service for Explorer/New Lease While getting my Explorer service, we had to turn-in the Edge that was at the end of term of lease. Lester Parker was the person that we had the pleas More

by jeffriesl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Great Customer Service Car in for Recall, service manager Erik was very friendly, prompt and took good care getting me in and out in order to catch the Metra. They dropped More

by bjtegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik - sorry forgot driver's names.
March 04, 2019

Quick, reliable service! I e mail Melissa in service with the VIN and issue on the police SUV. The repairs where made and vehicle was ready in one day. More

by danquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
February 28, 2019

Oil Change The wait was a little long but not bad. Though they called back to the guys who wash cars 5 times to come and get my car to wash and they never respo More

by granideb54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Ron Eng
February 27, 2019

Treat you like family. We always feel like family at Sutton Ford. Jaime Vasquez is very professional and courteous. He takes the time to listen to what we need done and he More

by Farmersteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Excellent Customer Service Excellent customer service, Jillian and staff are awesome and more importantly very knowledgeable. I am always satisfied with the service I receive an More

by WANAKEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jillian, Brian and Alan
February 25, 2019

Awesome Service I love Sutton Ford. When I am ready to trade-in my Mustang convertible, Sutton is the place because all the staff is friendly and helpful. I am always More

by GHamilton2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford and Paul (service technicians)
February 25, 2019

It was time for maintenance service. I gave the rating because I am extremely satisfied with Sutton Ford customer service. Jillian and Stacey are amazing. They go above and beyond on maki More

by regennajordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian and Stacey where I received my maintenance on getting an oil change
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