Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Always Great Service Service is always great and reliable, have been having going there for years Own 3 Ford vehicles service and Jaime and the service team are the best. Service is always great and reliable, have been having going there for years Own 3 Ford vehicles service and Jaime and the service team are the best. More
Service Great staff friendly knowledgeable helpful people who are always on the top of the job keep me posted as to what is going on and kind Great staff friendly knowledgeable helpful people who are always on the top of the job keep me posted as to what is going on and kind More
Service for Explorer/New Lease While getting my Explorer service, we had to turn-in the Edge that was at the end of term of lease. Lester Parker was the person that we had the pleas While getting my Explorer service, we had to turn-in the Edge that was at the end of term of lease. Lester Parker was the person that we had the pleasure of working with and I must that it was a PLEASURE to work with him. We were going to lease another Edge , but in working with Mr. Parker, we were able to leave with a MKC for the same price that we had been paying for the Edge. Job well done. More
Great Customer Service Car in for Recall, service manager Erik was very friendly, prompt and took good care getting me in and out in order to catch the Metra. They dropped Car in for Recall, service manager Erik was very friendly, prompt and took good care getting me in and out in order to catch the Metra. They dropped me off in the morning and picked me up after work. Both drivers were polite. More
Quick, reliable service! I e mail Melissa in service with the VIN and issue on the police SUV. The repairs where made and vehicle was ready in one day. I e mail Melissa in service with the VIN and issue on the police SUV. The repairs where made and vehicle was ready in one day. More
Oil Change The wait was a little long but not bad. Though they called back to the guys who wash cars 5 times to come and get my car to wash and they never respo The wait was a little long but not bad. Though they called back to the guys who wash cars 5 times to come and get my car to wash and they never responded, but I understand it was after 4 pm and manager leaves at 4 p.m. so they staff does not always respond. More
Treat you like family. We always feel like family at Sutton Ford. Jaime Vasquez is very professional and courteous. He takes the time to listen to what we need done and he We always feel like family at Sutton Ford. Jaime Vasquez is very professional and courteous. He takes the time to listen to what we need done and helps guides us to other services that we might be in need of. He then always makes sure we are aware of the expenses and completion time. I am very pleased to have our vehicles serviced here. I tell all my friends to go to Sutton Ford. More
Excellent Customer Service Excellent customer service, Jillian and staff are awesome and more importantly very knowledgeable. I am always satisfied with the service I receive an Excellent customer service, Jillian and staff are awesome and more importantly very knowledgeable. I am always satisfied with the service I receive and the friendliness and patience of the employees. More
Awesome Service I love Sutton Ford. When I am ready to trade-in my Mustang convertible, Sutton is the place because all the staff is friendly and helpful. I am always I love Sutton Ford. When I am ready to trade-in my Mustang convertible, Sutton is the place because all the staff is friendly and helpful. I am always greeted with a smile. Their attention to my 1989 5.0 is clean, fast, and efficient. Jillian is so helpful with scheduling and transparent with service! Paul's handling of my "old baby" is so fast that I don't want to leave. I love mingling with other customers and Sutton's staff. When I get behind the wheel, I can "feel" the difference in the Mustang's performance. More
It was time for maintenance service. I gave the rating because I am extremely satisfied with Sutton Ford customer service. Jillian and Stacey are amazing. They go above and beyond on maki I gave the rating because I am extremely satisfied with Sutton Ford customer service. Jillian and Stacey are amazing. They go above and beyond on making their customer feel comfortable and important. More