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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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March 16, 2019

Melissa is awesome. She is a true asset to your company. I always get my car repaired at Sutton, but they are very expensive. They do good work though. I always have Jamie in service repair my car. More

by t.swanberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran and Jamie her husband in the service dept.
March 15, 2019

The works Cost is a bit high for the works without the help from Ford to lower the cost. A local discount would go a long way in my returning for future servic More

by C Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Excellent service always Sutton Ford has a great selection of inventory new and used vehicles. The customer service that Sutton Ford provides is great within it self. Anit More

by ytjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Sutton
March 14, 2019

Love This Service Department I feel truly cared for when I come to the service department. Cree showed me empathy when I told her I lost my mother last year, thank you. More

by lannwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
March 13, 2019

very good service department we have used this dealership for 9 years and have a good experience every time your staff at the Service dept. and Parts dept. have been great More

by sbennet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
your service Staff Melisa LaBraun excellent service person i give her 5 stars
March 11, 2019

Great service Quick service and great customer service and communication. I liked the texting and email correspondence. Close to where the truck is located and qu More

by pmaes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
March 11, 2019

Melissa is the best Melissa LeBron is the best service advisor at Sutton Ford and is your only reason I keep coming back she goes above and beyond for the customer and ma More

by kleckajohn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 11, 2019

Melissa Leban is awesome she took her time and listen . Melissa followed my service request every step of the way, she keep me informed the entire time. Melissa More

by dbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
March 09, 2019

Top Notch Service from Sutton Ford and their Auto technicians. I've been to other ford dealers for service and can honestly say that Sutton's is the best!! More

by msully129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
March 08, 2019

Car Checkup Sutton Ford dealership was top notch in service. I made an appointment they were prompt to check me in and get me setup with a rental while working on More

by perisee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Buikema
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