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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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March 21, 2019

friendly service Patient and friendly. Never felt forced into buying or fixing other things. Explained the problem very well. They worked with my schedule. The extra e More

by mlkundla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach
March 21, 2019

Very accommodating Ford always makes you feel like a valuable customer.I trust their work and recommendations. My family has worked with them for over 30 years. More

by mhanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillion
March 21, 2019

Excellent service and Melissa labron Excellent service and professional assistance by Melissa labron. Quality work and completed on time.provided with a loaner vehicle which was provided More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa labron and Jamie labron
March 19, 2019

Great customer service We’ve used them since we purchased our new vehicle in 2017. Excellent service & friendly staff. We love the get 4 oil changes & the next is on us pr More

by YCARR40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
March 18, 2019

The best in customer service Sutton Ford employees are courteous and professional. I would not go anywhere else to service my car. I trust them. I've been going there nearly 10 ye More

by mjpaleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David from the Service Department., Randy Mohrbach, Cree Lyons
March 18, 2019

Awesome service work at Sutton I have bought cars and have had service done on them since 1973. For the first time, I actually enjoy going to have my car serviced. The atmosphere at More

by jjmaltbia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan and manager in charge of auto Butler service
March 18, 2019

Friendly helpful professional staff. Explains everything Go to Sutton Ford for sales and great service!!!! Melissa and the service team are nice, professional and will explain everything to you in detail. More

by olliemccarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran, Jesse and Jordan
March 18, 2019

Persistence with care of my aging vehicle Sutton gave my geriatric vehicle the kind of care & attention an aging vehicle needs -- & they held the price of the service down. They've consistent More

by prospector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach
March 18, 2019

Great service Whenever I visit Quick Lane I always receive great service. I'm in and out with no problem. I've received oil changes and tire repairs. Service on my More

by laura_byrd_gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gilbert , Jeffery Moyers, LaToyta McDonald, Chatman Farland, Javier Rivera
March 16, 2019

Not as great as usual A final bill that is more than $70 over a quote of $x "out the door" is just not the same! Talk about sticker shock! Then when questioning the cost, y More

by prubien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Staff
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