Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
friendly service Patient and friendly. Never felt forced into buying or fixing other things. Explained the problem very well. They worked with my schedule. The extra e Patient and friendly. Never felt forced into buying or fixing other things. Explained the problem very well. They worked with my schedule. The extra effort of giving the car a quick vacuum and interior wipe down was unexpected but much appreciated. More
Very accommodating Ford always makes you feel like a valuable customer.I trust their work and recommendations. My family has worked with them for over 30 years. Ford always makes you feel like a valuable customer.I trust their work and recommendations. My family has worked with them for over 30 years. More
Excellent service and Melissa labron Excellent service and professional assistance by Melissa labron. Quality work and completed on time.provided with a loaner vehicle which was provided Excellent service and professional assistance by Melissa labron. Quality work and completed on time.provided with a loaner vehicle which was provided quickly and the return process went smoothly. More
Great customer service We’ve used them since we purchased our new vehicle in 2017. Excellent service & friendly staff. We love the get 4 oil changes & the next is on us pr We’ve used them since we purchased our new vehicle in 2017. Excellent service & friendly staff. We love the get 4 oil changes & the next is on us program. More
The best in customer service Sutton Ford employees are courteous and professional. I would not go anywhere else to service my car. I trust them. I've been going there nearly 10 ye Sutton Ford employees are courteous and professional. I would not go anywhere else to service my car. I trust them. I've been going there nearly 10 years. Their service is outstanding. More
Awesome service work at Sutton I have bought cars and have had service done on them since 1973. For the first time, I actually enjoy going to have my car serviced. The atmosphere at I have bought cars and have had service done on them since 1973. For the first time, I actually enjoy going to have my car serviced. The atmosphere at Sutton Ford is so welcoming. The service people are professional, caring, knowledgeable and do superb service work. The wait time is not excessive and the waiting area is very comfortable. More
Friendly helpful professional staff. Explains everything Go to Sutton Ford for sales and great service!!!! Melissa and the service team are nice, professional and will explain everything to you in detail. Go to Sutton Ford for sales and great service!!!! Melissa and the service team are nice, professional and will explain everything to you in detail. They kept me up to date and my vehicle was ready when they said it would be. More
Persistence with care of my aging vehicle Sutton gave my geriatric vehicle the kind of care & attention an aging vehicle needs -- & they held the price of the service down. They've consistent Sutton gave my geriatric vehicle the kind of care & attention an aging vehicle needs -- & they held the price of the service down. They've consistently gotten good performance out of this car for me, well past the point where many drivers would have traded it off. More
Great service Whenever I visit Quick Lane I always receive great service. I'm in and out with no problem. I've received oil changes and tire repairs. Service on my Whenever I visit Quick Lane I always receive great service. I'm in and out with no problem. I've received oil changes and tire repairs. Service on my cars for any recalls. More
Not as great as usual A final bill that is more than $70 over a quote of $x "out the door" is just not the same! Talk about sticker shock! Then when questioning the cost, y A final bill that is more than $70 over a quote of $x "out the door" is just not the same! Talk about sticker shock! Then when questioning the cost, your told, "Oh, well that was in addition to the work originally quoted." Can't submit survey with checking at least 1 name. Typed name or unknown staff doesn't qualify. More