Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Oil change from a knowledgeable staff Very good service , Allen was terrific and kept me updated on my vehicle. Allen also let me know about future services I may need to keep my vehicle r Very good service , Allen was terrific and kept me updated on my vehicle. Allen also let me know about future services I may need to keep my vehicle running smoothly. More
Thank you! Really appreciate the immediate attention and excellent service. Great working with Dave in service. Attentive during our conversation and focused in Really appreciate the immediate attention and excellent service. Great working with Dave in service. Attentive during our conversation and focused in on what needed to happen. More
Service Jillian in the the quick lane is the bomb 💣, she is the reason I return to this dealership. I drive past 6 other dealerships to bring my vehicle here Jillian in the the quick lane is the bomb 💣, she is the reason I return to this dealership. I drive past 6 other dealerships to bring my vehicle here. More
Jillian is a person who takes pride I’m what she does! I have worked with many advisors at Sutton, and other dealerships. I drive out of my way to Sutton Ford because of Jillian. She’s committed from the t I have worked with many advisors at Sutton, and other dealerships. I drive out of my way to Sutton Ford because of Jillian. She’s committed from the time she’s takes your keys, until she put your keys in your hands. Jillian calls/text to keep you informed. Makes sure you are aware of your options, rebates,and sales. I’ve watched her explain to a customer what was going on with her vehicle . The woman didn’t seem to understand. Jillian changed her verbiage, tone , and slowed down. She asked her customer if she was ok with what she was say. THATS EXCELLENT CUSTOMER SERVICE!!!!! More
Great service Erick from service was absolutely excellent. Handed everything and kept me updated and I would recommend him to anyone. It was a difficult situation Erick from service was absolutely excellent. Handed everything and kept me updated and I would recommend him to anyone. It was a difficult situation but we were able to work through it. More
Excellent Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience w Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience with car delivery/pick up and I will definitely use it again. More
Quick Lane Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied More
Oil change Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Tha Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Thank you, More
Wheel alignment, works...etc Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face e Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face every time I go to Sutton Ford....she always go above and beyond... to make sure your visit was pleasant.... More
Awesome service I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and v I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and valued at Sutton Ford! More