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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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April 01, 2019

Oil change from a knowledgeable staff Very good service , Allen was terrific and kept me updated on my vehicle. Allen also let me know about future services I may need to keep my vehicle r More

by juanita4201@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Taloff
April 01, 2019

Thank you! Really appreciate the immediate attention and excellent service. Great working with Dave in service. Attentive during our conversation and focused in More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Sutton, Dave Pleckham
April 01, 2019

Service Jillian in the the quick lane is the bomb 💣, she is the reason I return to this dealership. I drive past 6 other dealerships to bring my vehicle here More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Jillian is a person who takes pride I’m what she does! I have worked with many advisors at Sutton, and other dealerships. I drive out of my way to Sutton Ford because of Jillian. She’s committed from the t More

by alycemb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Great service Erick from service was absolutely excellent. Handed everything and kept me updated and I would recommend him to anyone. It was a difficult situation More

by jharde1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
March 29, 2019

Excellent Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience w More

by Carfan19
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both the drivers for the complimentary auto pickup/delivery service were very friendly and on time.
March 28, 2019

Quick Lane Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied More

by lhennings7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Taloff
March 28, 2019

Oil change Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Tha More

by lindayoung2025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach
March 28, 2019

Wheel alignment, works...etc Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face e More

by cheryl.baldwin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

Awesome service I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and v More

by tamikar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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