Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Job done right! I took my car in due to loud chirping. Dave took care of me. He was polite and very helpful. He explained what my car would need and how long it woul I took my car in due to loud chirping. Dave took care of me. He was polite and very helpful. He explained what my car would need and how long it would possibly take. I accepted a ride back home within a few hours they came picked me up and my car was fixed. I now drive a nice quiet car! Thank you and I will definitely be coming back here! More
Awesome Melissa and the Lincoln service team always delivers excellence service to all customers. Melissa goes out of her way to make sure customers like me Melissa and the Lincoln service team always delivers excellence service to all customers. Melissa goes out of her way to make sure customers like me are well cared for. Since being introduced to Brian who services my vehicle I can depend on them to get whatever is needed for my car done and completed on time. I truly appreciate them and offering me high quality service and loaner vehicles for me to use to get to work and other errands. Thanks so much Melissa you’re one of a kind. Great job More
Fantastic work I love the service at Sutton. Dave in service is a very nice and considerate man. He explained everything, and checked a few things for me on the c I love the service at Sutton. Dave in service is a very nice and considerate man. He explained everything, and checked a few things for me on the car. He is the only guy I will see!!! Thank You for the good service More
They made sure they got it right. All questions I asked were answered to my satisfaction. Picked up and dropped off timely. It was explained what was wrong and what was needed both vis All questions I asked were answered to my satisfaction. Picked up and dropped off timely. It was explained what was wrong and what was needed both visits. More
Great job!!! Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to the customers in their attitudes and appearance. I also appreciate the reminders by text/phone calls on my upcoming appointments. Please keep up the good service!!! More
Fleet f550 I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. T I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. The service writer kept in good contact, the truck was fixed in a short time frame and I didn’t have a problem paying over the phone. I felt like they were honest, and the problem was fixed the first time. More
Warranty Repair Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technic Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technician to install the new parts. More
Great customer service I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford More
I came for the auto butler and it was good Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem More
part replaced I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to make sure my car service so I could make my appointment. More