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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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May 20, 2019

Job done right! I took my car in due to loud chirping. Dave took care of me. He was polite and very helpful. He explained what my car would need and how long it woul More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
May 20, 2019

Awesome Melissa and the Lincoln service team always delivers excellence service to all customers. Melissa goes out of her way to make sure customers like me More

by smprentiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian service mechanic , Eric Eric
May 17, 2019

Fantastic work I love the service at Sutton. Dave in service is a very nice and considerate man. He explained everything, and checked a few things for me on the c More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
May 16, 2019

They made sure they got it right. All questions I asked were answered to my satisfaction. Picked up and dropped off timely. It was explained what was wrong and what was needed both vis More

by jonlsam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
May 16, 2019

Great job!!! Although I’m still a fairly new customer, I’m enjoying the experience I’m shown at this location. I appreciate the customer service that is shown to More

by LNRGDRTKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Taloff
May 15, 2019

Fleet f550 I am a service manager of a fleet and had a truck break down in the area. Working with this place over the phone was a surprisingly good experience. T More

by Imcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
May 14, 2019

Warranty Repair Warranty repair to my car was completed satisfactory. Service writer inspected the issue with the car, had parts ordered and qualified service technic More

by Frankfort Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
May 14, 2019

Great customer service I was In and out, expert service, delivered what I needed for my rOad trip for Mother’s Day! Jillian’s the best! Yaaay! Sutton ford More

by shaksoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019

I came for the auto butler and it was good Because it’s true m, service was great , everything was great, I had no problem , I had the auto butler done and it no problem More

by inez1marshall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Chatman Farland, Javier Rivera , Eric Eric
May 13, 2019

part replaced I went thru quick lane for my service and the lady who check me in was very very helpful. I explained I had another appointment and kept checking to More

by marguerite18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry cannot remember the employees name.
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