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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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May 25, 2019

If all customer representatives were like Erik Buikema As a first time owner of one of Sutton Ford’s vehicles, I am still learning about your policies and procedures. However, Erik Buikema was extremely More

by rcrens2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
May 24, 2019

Excellent The service coordinator and valet driver were very friendly and communicated every step of my pick up drop off and service. The reprogramming messed u More

by scrap98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Major - valet
May 24, 2019

Awesome Sutton Ford has delivered good customer service since the day I first purchased my vehicle. They are very courteous and they will always keep you info More

by jdobear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
May 23, 2019

Every thing was Excellent Keep doing what you are doing. Great!!!!! Every thing was done Professionally. Didn't have to wait to long She kept me informed Good job. More

by mford60637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Nice writers good fast service I always have good service when I go to Sutton Ford Jamie and Julian always take care of you really well I'll explain everything to you what is happe More

by jopyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

50000 mile maintenance on 2015 Navigator As always, Melissa LeBran and her team received my automobile and performed all the necessary 50,000 mile service to perfection and had it ready and w More

by ttapley240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Quick and Painless Went in for the Works. The process was smooth and easy. Jillian was working the front desk and was a delight. Great service and would highly recommend More

by Trutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019

Great Service Dave Dave went the extra mile to ensure my experience was a pleasant one. Thanks for being my Knight and shining amour. Thanks again for the excellent serv More

by latanya j.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
May 21, 2019

Exceptional Customer Service I have an Exceptional Customer Service Representative her name is Melissa LaBran. She has always went above and beyond the call. She has been providin More

by Milandior2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chatman Farland
May 20, 2019

Great service They always take care of me when I come in! Great customer service! I am able to have the same person work on my car each and every time! More

by lnwesmadgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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