Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Oil Change The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pr The time for service was great. I believe I was in and out in less than an hour. The only thing I must say is the service tech did not set air tire pressure to spec.. and also not sure if my tires were rotated. No way of knowing if they were since my tire pressure is 5-6 psi over recommended. More
Quick and Helpful Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Deale Brought my F150 in for service, and it was done before the end of the day. Super quick, and Erik was very helpful. Not as close as my local Ford Dealer, but definitely will always have my truck serviced here. More
Great service, customer service is exceptional! We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. We are always satisfied with the quality of service and employees at sutton. I won't take our vehicles anywhere else! Highly recommend Sutton Ford. More
Service Great dealership great customer service by all my car from Sutton ford Will go above and beyond service to help you in buying a new car or use vehic Great dealership great customer service by all my car from Sutton ford Will go above and beyond service to help you in buying a new car or use vehicle More
Great and professional! I always have a good experience at this dealership. The people are friendly,knowledgeable and professional.. Never had any problems and I would rec I always have a good experience at this dealership. The people are friendly,knowledgeable and professional.. Never had any problems and I would recommend friends. More
Great Customer Experience! Staff was knowledgeable and helpful. They kept me informed throughout the process and I’ve had no problems with the extensive work done in my motor! Staff was knowledgeable and helpful. They kept me informed throughout the process and I’ve had no problems with the extensive work done in my motor! Thank You!!! More
Oil change Customer service was better today, I was there for about 20 minutes. They checked all fluids and let me know that everything was fine. Suggested tire Customer service was better today, I was there for about 20 minutes. They checked all fluids and let me know that everything was fine. Suggested tire rotation. More
Edge 22000 Mile Service Service writer was short handed on service technicians but was still able to service my car and get me back on the road in a reasonable amount of time Service writer was short handed on service technicians but was still able to service my car and get me back on the road in a reasonable amount of time. More
Disappointed with Ford after market part Part purchased falsely advertised on Ford website. I’ll have to buy an aftermarket version elsewhere and have it installed elsewhere. Very disappointe Part purchased falsely advertised on Ford website. I’ll have to buy an aftermarket version elsewhere and have it installed elsewhere. Very disappointed that I wasted my money. I could have bought a better part and gotten it installed for a few dollars more than I paid for the part from Ford elsewhere. More
Starter failed. ERIC TOOK CARE OF THE PROBLEM AND HAD THE CAR BACK TO ME THE NEXT DAY, HE ALWAYS TAKES CARE OF BUSINESS, GREAT SERVICE. Would return ERIC TOOK CARE OF THE PROBLEM AND HAD THE CAR BACK TO ME THE NEXT DAY, HE ALWAYS TAKES CARE OF BUSINESS, GREAT SERVICE. Would return More