Sutton Ford - Service Center

Nice job I arrived a little before 7 a.m. and was about 5th in line for an oil change. The service was friendly and quick. The free car wash is a appreciated. I arrived a little before 7 a.m. and was about 5th in line for an oil change. The service was friendly and quick. The free car wash is a appreciated. More

Costumer service They were nice with me until i purchased my car. Sales center and service center were rude. They dont care unless youre spending your money They were nice with me until i purchased my car. Sales center and service center were rude. They dont care unless youre spending your money More

EXCELLENT CUSTOMER SUPPORT AND ON TIME SERVICE! I WAS PLEASED TO KNOW THAT THE SERVICE DEPARTMENT INFORMED ME OF KEEPING MY VEHICLE OVERNIGHT FOR REPAIR AND SAFETY RECALL ON MY PASSENGER AIRBAG. TO I WAS PLEASED TO KNOW THAT THE SERVICE DEPARTMENT INFORMED ME OF KEEPING MY VEHICLE OVERNIGHT FOR REPAIR AND SAFETY RECALL ON MY PASSENGER AIRBAG. TO KEEP ME ROLLING, SUTTON FORD HAS AN AGREEMENT WITH ENTERPRISE RENTAL TO LOAN ME A VEHICLE WHILE MINE WAS BEING REPAIRED. THANK YOU FOR THE USE OF THE HE NEW TOYOTA RAV 4 SUV. THANK YOU SUTTON FORD FOR REPAIRING MY VEHICLE AND RETURNING IT TO ME IN A TIMELY MANNER!!!!! More

Great Experience Jaime and everyone at the service department were incredibly kind, extremely knowledgeable, and super reliable. I can always come to them with any que Jaime and everyone at the service department were incredibly kind, extremely knowledgeable, and super reliable. I can always come to them with any questions or concerns and always be met with kindness and transparency. I will always recommend this service center and continue to come back here for everything. More

Service Dept Excellent customer service experience, Erik was very professional and tentative. He took out the time to do a road test with me until my vehicle s Excellent customer service experience, Erik was very professional and tentative. He took out the time to do a road test with me until my vehicle showed the problem in which I had brought it in. More

Pleasant, informative and very helpful. I went in for an oil change and was given a very informative presentation as I learned a lot about tires. (Which I need much sooner than later) My veh I went in for an oil change and was given a very informative presentation as I learned a lot about tires. (Which I need much sooner than later) My vehicle was serviced for a recall and it was completed the same day. I didn't even have to inquire about it. (It was brought to my attention) The staff here is very helpful, friendly and make you feel welcome. Everyone was courteous and respectful. More

Better this time. Service was very quick I like the fact that I was in an out with getting my oil change. Had to wait a little bit to get my car wash. If they could hav Service was very quick I like the fact that I was in an out with getting my oil change. Had to wait a little bit to get my car wash. If they could have went Hanahan that would have been perfect. More

Process went smoothly Brought my vehicle in for a recall of airbag, ford paid for my rental, service representative kept me posted on progress. Pick up and return was quick Brought my vehicle in for a recall of airbag, ford paid for my rental, service representative kept me posted on progress. Pick up and return was quick and smooth, my car was very clean I think they washed it. 😀 More

VIP Treatment, they make you feel like a welcomed guest The customer Service @this dealership is unlike any other I ever dealt with, they make me feel welcomed to their establishment, and Always friendly The customer Service @this dealership is unlike any other I ever dealt with, they make me feel welcomed to their establishment, and Always friendly and eager to help, and explain Everything in details and with patience and Always with a smile . Unlike other dealerships, that make u feel like u r a burden and an unwanted guest , thanks to Everyone @Sutton Ford, you guys are THE BEST 🤗😊 More

Jim's review greeted well, good service, Informed of approximate time to complete job, reviewed items checked. People always courteous. It is nice that they rememb greeted well, good service, Informed of approximate time to complete job, reviewed items checked. People always courteous. It is nice that they remember names and deal with one accordingly. Always a pleasure to work with the staff. More