Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

Sort by
July 08, 2019

Excellent customer service. This is my 3rd Lincoln Mercury. Melissa Lebran has been my service representative for all my cars. I trust and depend on her honest advice on the care More

by MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JamI Lebran.
July 05, 2019

Excellent Customer Service Everytime I come into Sutton, I always have a great experience. They are professional, sincere and direct with the issues found. I live in Frankfort More

by Vanwolr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2019

Repair Wish we could have added suspension repair on this date to save but I’ll be coming back.soon. Didn’t partcularly like insurance wait. More

by Marce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
July 05, 2019

Consistent top quality service I have brought my car other places in the past to save money but the ford dealer always provides better value in the long run. Especially sutton ford More

by Pat from new lenox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female at cashier don’t recall her name, don’t think Latoya , Ron Eng
July 05, 2019

Car ready same day. My strut spring broke late , one day before the holiday. The team worked to get my car back before close. This is not the 1st time. S Ford takes great More

by Gennett Ringo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2019

Great experience I really appreciate the work on my car. You guys did an excellent job, I appreciate the car wash and vacuum. I definitely would come back and refer yo More

by ceairastone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2019

Good. Always pleased. I have always been pleased with the treatment I receive. Having service done quickly and the bonus is getting a car wash for using Sutton Ford. More

by Carolyn@1979
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2019

Mr Expedition Very nice people at Sutton Ford. They gave me a ride home and picked me up when my car was ready. They also washed the car More

by cdouggray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2019

Oil change and service Super service. Very quick and thorough. Erik is a true professional and represents Sutton's Service very well. Loved the wash. My wife's car hasn't be More

by Sarge2104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
July 03, 2019

The Works Employees are always pleasant. Got there early and was done quick enough. Also had a wash done. I use my coupons to save some money. More

by Carol Warnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
285
...