Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Excellent customer service. This is my 3rd Lincoln Mercury. Melissa Lebran has been my service representative for all my cars. I trust and depend on her honest advice on the care This is my 3rd Lincoln Mercury. Melissa Lebran has been my service representative for all my cars. I trust and depend on her honest advice on the care of my car. Being a female, you feel as though your service needs will be over exaggerated. Melissa explains in detail what service you need and why. She will also have the mechanic speak to you and answer you questions. My mechanic of choice is Jamie. He is the best. More
Excellent Customer Service Everytime I come into Sutton, I always have a great experience. They are professional, sincere and direct with the issues found. I live in Frankfort Everytime I come into Sutton, I always have a great experience. They are professional, sincere and direct with the issues found. I live in Frankfort and drive 5 miles past Currie Ford to come to Sutton, that is how much I appreciate their dedication to customer service. More
Repair Wish we could have added suspension repair on this date to save but I’ll be coming back.soon. Didn’t partcularly like insurance wait. Wish we could have added suspension repair on this date to save but I’ll be coming back.soon. Didn’t partcularly like insurance wait. More
Consistent top quality service I have brought my car other places in the past to save money but the ford dealer always provides better value in the long run. Especially sutton ford I have brought my car other places in the past to save money but the ford dealer always provides better value in the long run. Especially sutton ford their service agents have little turnover and are willing to work with me to get the best deals cost wise. More
Car ready same day. My strut spring broke late , one day before the holiday. The team worked to get my car back before close. This is not the 1st time. S Ford takes great My strut spring broke late , one day before the holiday. The team worked to get my car back before close. This is not the 1st time. S Ford takes great care of my baby. team keeps me posted of my vehicle progress, also washed my car. Nice. More
Great experience I really appreciate the work on my car. You guys did an excellent job, I appreciate the car wash and vacuum. I definitely would come back and refer yo I really appreciate the work on my car. You guys did an excellent job, I appreciate the car wash and vacuum. I definitely would come back and refer you guys. Great job, thanks. More
Good. Always pleased. I have always been pleased with the treatment I receive. Having service done quickly and the bonus is getting a car wash for using Sutton Ford. I have always been pleased with the treatment I receive. Having service done quickly and the bonus is getting a car wash for using Sutton Ford. More
Mr Expedition Very nice people at Sutton Ford. They gave me a ride home and picked me up when my car was ready. They also washed the car Very nice people at Sutton Ford. They gave me a ride home and picked me up when my car was ready. They also washed the car More
Oil change and service Super service. Very quick and thorough. Erik is a true professional and represents Sutton's Service very well. Loved the wash. My wife's car hasn't be Super service. Very quick and thorough. Erik is a true professional and represents Sutton's Service very well. Loved the wash. My wife's car hasn't been that clean in weeks. More
The Works Employees are always pleasant. Got there early and was done quick enough. Also had a wash done. I use my coupons to save some money. Employees are always pleasant. Got there early and was done quick enough. Also had a wash done. I use my coupons to save some money. More