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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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July 31, 2019
Working Very informative polite and helpful keep doing what you do helping the customer save time and money by reminding people of their next appointment date Very informative polite and helpful keep doing what you do helping the customer save time and money by reminding people of their next appointment date. More
by HENRY_DILL
Verified Customer
July 30, 2019
Pleasant Visit Everything went well. I do believe that the cashier should be more pleasant when working with customers and appear to enjoy her job a little more. Jil Everything went well. I do believe that the cashier should be more pleasant when working with customers and appear to enjoy her job a little more. Jillian was awesome and always is. More
by ndortch-riley
Employees Worked With
July 30, 2019
Rip Off This is an extremely expensive place , even beyond the normal inflated dealership prices. On top of that, they kept my car for a whole week. When they This is an extremely expensive place , even beyond the normal inflated dealership prices. On top of that, they kept my car for a whole week. When they told me what was wrong, it was small things that could have been fixed for a fraction of what they wanted to charge to fix my truck. I ended up fixing it for $14 and saving myself a grand. I recommend going somewhere else and saving yourself from an expensive bill and a waste of time. More
by Millgodfather
Employees Worked With
Dave Pleckham
July 29, 2019
Service Sutton Ford always gives me perfect service and fast and professional Jamie and Jillian always give us a one service I wouldn’t go anywhere else Sutton Ford always gives me perfect service and fast and professional Jamie and Jillian always give us a one service I wouldn’t go anywhere else More
by tconner52
July 29, 2019
Excellent Service I took my vehicle in for an oil change. I was pleasantly surprised when I was told my first service is complimentary. I got an oil change, tire rotati I took my vehicle in for an oil change. I was pleasantly surprised when I was told my first service is complimentary. I got an oil change, tire rotation and car wash free. The wait was not long. Everyone I encountered was friendly and professional. I will definitely be going back for any other service needs. More
by mrstbritten
July 29, 2019
Melissa very professional honest and trustworthy and always Every time that I had a problem with my automobile which of the 2017 Lincoln MKZ Melissa and Sutton Ford work and performance what's 5 * I recommend t Every time that I had a problem with my automobile which of the 2017 Lincoln MKZ Melissa and Sutton Ford work and performance what's 5 * I recommend them More
by anellmoore
July 29, 2019
My experience was great, I came in for an oil change I gave an excellent rating because the staff in the service department are very professional, caring and knowledgeable of my needs of my vehicle. I am I gave an excellent rating because the staff in the service department are very professional, caring and knowledgeable of my needs of my vehicle. I am very pleased with the service I received. More
by regennajordan
July 29, 2019
Quick lane Jill in Quick Lane is awesome! She goes out of her way to help you!! Keep up the great service! I will return for more work later! Jill in Quick Lane is awesome! She goes out of her way to help you!! Keep up the great service! I will return for more work later! More
by phoek82584
July 29, 2019
Service Jillian and Curtis are excellent at providing good customer service and repairs! With respect and honesty.....I would recommend These two employees to Jillian and Curtis are excellent at providing good customer service and repairs! With respect and honesty.....I would recommend These two employees to service my friends and family vehicles More
by jkbtr4
July 29, 2019
Effortless Mellisa worked with me to make sure the repairs took place around my schedule. She made sure the repairs went smoothly. Vehicle pick up and drop off m Mellisa worked with me to make sure the repairs took place around my schedule. She made sure the repairs went smoothly. Vehicle pick up and drop off makes the experience effortless. Thank you More
by dlamail55
Employees Worked With
