Sutton Ford - Service Center

Customer Service Experience Jillian always give exceptional customer service, going above and beyond if needed. The front desk overall gives great customer service and that’s wha Jillian always give exceptional customer service, going above and beyond if needed. The front desk overall gives great customer service and that’s what keeps me coming back. More

Great Good customer service, team is knowledgeable about what is going on with vehicle repairs, only thing i didn’t like is the price for oil chang (no coup Good customer service, team is knowledgeable about what is going on with vehicle repairs, only thing i didn’t like is the price for oil chang (no coupons) More

Great and professional! I always get good and professional work done here.The staff is friendly yet professional.I get emails about the timing and service for my car. I always get good and professional work done here.The staff is friendly yet professional.I get emails about the timing and service for my car. More

Airbag recall on 2007 Fusion. Oil change. Brakes and rotors Airbag panel was opened wider after service. 5 lug caps were missing after brake job. Unable to get car wash after service. Price was high. Airbag panel was opened wider after service. 5 lug caps were missing after brake job. Unable to get car wash after service. Price was high. More

Auto Butler Jillian is the utmost customer service representative! Fast, courteous, customer friendly and efficient. She knows what you're talking about and giv Jillian is the utmost customer service representative! Fast, courteous, customer friendly and efficient. She knows what you're talking about and gives you the best recommended service for your needs. More

100% customer service! I love this location, the shuttle bus option, cleanliness and organization. The best service I have had in years. I appreciate my interactions with I love this location, the shuttle bus option, cleanliness and organization. The best service I have had in years. I appreciate my interactions with Quicklane! More

Disappointed I’ve been a customer at Sutton ford for over 20yrs also my family members. I was at the facility of Saturday morning at the quick lane area, the weath I’ve been a customer at Sutton ford for over 20yrs also my family members. I was at the facility of Saturday morning at the quick lane area, the weather was very hot so I proceed to the front area get a complementary bottle of water and the fridge was empty? I asked the employees and i was told “the dealership said they couldn’t afford it”It wasn’t in the budget! This is Very disappointing!!! A BOTTLE OF WATER REALLY!! More

Happy Customer When arriving to Ford Sutton I fell as if I was giving the wrong information was upset and angry for false information; I had a gentleman ask what’s t When arriving to Ford Sutton I fell as if I was giving the wrong information was upset and angry for false information; I had a gentleman ask what’s the matter and he took to concern and helped me🤗 More

Great Service Sutton Ford always gives me the best, professional customer service. They are knowledgable and always resolve any issue I may have with my vehicle no Sutton Ford always gives me the best, professional customer service. They are knowledgable and always resolve any issue I may have with my vehicle no matter how big or small. More

Excellent Customer Service Excellent Customer Service. The staff was friendly and very helpful. Ms. Stanford was excellent. I look forward to working with her for all of my car Excellent Customer Service. The staff was friendly and very helpful. Ms. Stanford was excellent. I look forward to working with her for all of my car needs. More