Sutton Ford - Service Center

Engine problems Had a new engine that was running like crap. They found the problems and took care of it. Another dealer that installed the new motor was not friendly Had a new engine that was running like crap. They found the problems and took care of it. Another dealer that installed the new motor was not friendly did crap work and was extremely rude. More

The employees were friendly and concerned I had a recall on my car ( which was taken care of) then I had another issue the next day which was diagnosed right away, it was under warranty and fi I had a recall on my car ( which was taken care of) then I had another issue the next day which was diagnosed right away, it was under warranty and fixed in record time. 😁 More

Replace side view mirror The best customer service , very prompt and helpful with any question you may have.. Melissa is the best, very friendly and Knowledgeable about the se The best customer service , very prompt and helpful with any question you may have.. Melissa is the best, very friendly and Knowledgeable about the service center, and any issue you may have I have been a customer of Sutton for about 20+years More

Customer service with care The people in the service shop are always concerned and caring. They explain everything to you so it's really understandable. When I need it in Tires The people in the service shop are always concerned and caring. They explain everything to you so it's really understandable. When I need it in Tires and Brakes that explain to me exactly why I needed them and I feel good about the way they explained it. I was able to get my brakes done and I was able to previously get new tires from Ford on my car.. More

Professional Took care of my recall and found that the clutch was bad in my car also. It was fixed under warranty and is like brand new Took care of my recall and found that the clutch was bad in my car also. It was fixed under warranty and is like brand new More

Fantastic, everything were perfect Everything was picture perfect and done within a professional and timely manner...excellent . My Ford 150 look like it were brand new and I am very ha Everything was picture perfect and done within a professional and timely manner...excellent . My Ford 150 look like it were brand new and I am very happy with services and treatment I received as a client. More

Satisfied Customer I have not had service here so far that was not top notch. Service technicians are customer friendly and straight forward. I always walk away feeling I have not had service here so far that was not top notch. Service technicians are customer friendly and straight forward. I always walk away feeling satisfied with the service I've received. More

Scheduled Maintenance I arrived at the dealership on Friday August 9th for scheduled maintenance It took 1 hour. The service was great and the people were friendly which I arrived at the dealership on Friday August 9th for scheduled maintenance It took 1 hour. The service was great and the people were friendly which is why they'll continue receiving my business. More

Best service in town Sutton Ford’s level of service is unmatched. They always offer complimentary shuttles for customers while we wait on our vehicles to be serviced. They Sutton Ford’s level of service is unmatched. They always offer complimentary shuttles for customers while we wait on our vehicles to be serviced. They give thorough information about the work needed on the cars (including how to best save money). Everyone is professional, polite, and knowledgeable. More

Awesome You’re a service writer Melissa was awesome she kept my wife and I up to date with the progress on the service with the vehicle being prepared she de You’re a service writer Melissa was awesome she kept my wife and I up to date with the progress on the service with the vehicle being prepared she dealt with the warranty company which was excellent and kept us informed I worked at other Ford and Lincoln dealerships sutton always had a five star rating in my opinion . More