Sutton Ford - Service Center

Great service😁 I love taking my car to the Sutton Ford dealership, I've been coming here for awhile now and I honestly wouldn't even waste my time going anywhere els I love taking my car to the Sutton Ford dealership, I've been coming here for awhile now and I honestly wouldn't even waste my time going anywhere else. They always take care of my car, I'm always set up with a loaner car, and the staff/ mechanics are always professional. I also want to personally thank David Pleckham and Cree for taking care of everything. Thanks to them and the Sutton Ford team my car is better than ever and is running smooth. Thank you😀😀 More

Pleasant The service I've received has been good. Service advisor addressed my concerns to my satisfaction. I appreciate the effort made to address the concern The service I've received has been good. Service advisor addressed my concerns to my satisfaction. I appreciate the effort made to address the concerns I had concerning the operation of my vehicle. Thank you Jaime !! More

helpful and communicative Keep up the good work... Jaime very helpful and nice. Pleasure to deal with. Communication was awesome Will be back in the future..Will reco Keep up the good work... Jaime very helpful and nice. Pleasure to deal with. Communication was awesome Will be back in the future..Will recommend service. More

Great service Great friendly service with follow up progress calls. Also great price. Would recommend for service. Will use in the future for all service and mainte Great friendly service with follow up progress calls. Also great price. Would recommend for service. Will use in the future for all service and maintenance More

Quick in and out I have been coming to Sutton for year. I feel like I'm part. Of the family. When I come in it like where you been.. in and out quick oil change and I have been coming to Sutton for year. I feel like I'm part. Of the family. When I come in it like where you been.. in and out quick oil change and tire rotation and having my third break light check,which needed to be order. More

Wonderful Job! Took my mom's car into the dealership...everyone on the team was nice, friendly and helpful! They repaired my mom's vehicle fast and very accurate wit Took my mom's car into the dealership...everyone on the team was nice, friendly and helpful! They repaired my mom's vehicle fast and very accurate with the problems. Reasonable prices! I always call Sutton Ford for all my vehicle issues! Great team! More

Service I was satisfied with my service and the time it took to be completed. Melissa LeBran was so very helpful and thorough with all my questions and issues I was satisfied with my service and the time it took to be completed. Melissa LeBran was so very helpful and thorough with all my questions and issues. She went above and beyond your typical customer service. She responded timely with answers and was always super friendly More

My Ford Works Excellent customer experience with Sutton Ford of Matteson. I will come in worried but leave with a smile knowing my vehicle is in great hands. Excellent customer experience with Sutton Ford of Matteson. I will come in worried but leave with a smile knowing my vehicle is in great hands. More

Service survey I experienced exceptional service from the service dept. I was kept up to date about what was happening with the repair. And wasn't inconvenienced at I experienced exceptional service from the service dept. I was kept up to date about what was happening with the repair. And wasn't inconvenienced at any time. More

Excellence In Service I contacted Sutton Ford and spoke with my Service Advisor, Melissa LeBran, on Tuesday and arrange for an appointment to replace my tires on my 2014 Fo I contacted Sutton Ford and spoke with my Service Advisor, Melissa LeBran, on Tuesday and arrange for an appointment to replace my tires on my 2014 Ford Escape Titamium. I overslept and called to reschedule and I was able to get an appointment for that afternoon. Melissa has always provided me with exceptional care, professionalism, and courtesy. I drove away riding smoothly home and very satisfied. More