Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Great customer service very unexpected Will by my next vehicle from this dealership again because of the customer service .your service department works hard to make sure everyone is happy Will by my next vehicle from this dealership again because of the customer service .your service department works hard to make sure everyone is happy with the level of service they receive More
Going to be coming back! Great service! I’m going to be taking both of our cars here from now on. Thank you for getting out in a little over an hour! Great service! I’m going to be taking both of our cars here from now on. Thank you for getting out in a little over an hour! More
90,000 mile maintenance I did have some difficulty with the brakes after the visit. However, it appears the brakes were wet from the car wash and the problem has been solved. I did have some difficulty with the brakes after the visit. However, it appears the brakes were wet from the car wash and the problem has been solved. Jamie Vasquez was very professional in handling my complaint. More
Good service! Fast and friendly answers to my questions, thank you. You can come to the dealership and get good service and I will recommend them to my friends Fast and friendly answers to my questions, thank you. You can come to the dealership and get good service and I will recommend them to my friends More
Quality Service I always appreciate the quality service I receive each time I bring my car in. The staff is very professional and great to work with. I always appreciate the quality service I receive each time I bring my car in. The staff is very professional and great to work with. More
Going above and beyond the call if duty This is an old review from April 26th gor Melissa Lebraun. She is wonderful! I was concerned about how is going to pay for the break actuator, breaks, This is an old review from April 26th gor Melissa Lebraun. She is wonderful! I was concerned about how is going to pay for the break actuator, breaks, and rotors for my vehicle. Unexpectedly, she told me that she would speak to Lincoln to see if they could offer financial assistance. My response was “ why would they do that?”, but they came through for a car that was less than two years old with a lot issues. I appreciated her qenuine concern and car regarding my situation. Melissa was and continue to beva God send to her clients!! Thanks again. More
Service Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! More
Regular service Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a ca Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a car wash another day. The finance person has been short and rude on other occasions. More
Another excellent service job Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 S Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 Star Service. More
Service department I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in th I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in the day that my car was ready. More