Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

Sort by
September 13, 2019

Great customer service very unexpected Will by my next vehicle from this dealership again because of the customer service .your service department works hard to make sure everyone is happy More

by coope5479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure
September 13, 2019

Going to be coming back! Great service! I’m going to be taking both of our cars here from now on. Thank you for getting out in a little over an hour! More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Pleckham
September 12, 2019

90,000 mile maintenance I did have some difficulty with the brakes after the visit. However, it appears the brakes were wet from the car wash and the problem has been solved. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Good service! Fast and friendly answers to my questions, thank you. You can come to the dealership and get good service and I will recommend them to my friends More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pleckham
September 12, 2019

Quality Service I always appreciate the quality service I receive each time I bring my car in. The staff is very professional and great to work with. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Going above and beyond the call if duty This is an old review from April 26th gor Melissa Lebraun. She is wonderful! I was concerned about how is going to pay for the break actuator, breaks, More

by ishayaharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Service Staff, great me always with a smile on their even when it it so busy.. They try to work with me. The coffee and cookies are good! More

by Mzcat1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
September 12, 2019

Regular service Finance lady had a bad attitude and was rude. Car did not get washed. Jillian's professionalism is excellent, pleasant to work with. She offered a ca More

by bean_m22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know name of mechanic, LaToyta McDonald
September 11, 2019

Another excellent service job Everyone was great. Erik B has always exceeded my expectations. Very considerate and concerned about my vehicle. Thanks again for a job well done. 5 S More

by gt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
September 11, 2019

Service department I made an appointment and upon arriving I was taken care of right away. After leaving my car, I was driven home only to return when called later in th More

by phili623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. I didn’t get any names.
...
273
...