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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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May 23, 2020

Thank you for your service I love the way you guys treated me and my car I really hope to see you guys again thank you More

by floydhughes708
Recommend Dealer
Yes
Employees Worked With
I don’t know , Brittani Ashley Culpepper, Ron Eng, Michael Anthony
May 22, 2020

Repair problem was diagnosed and fixed properly. The problem was the air conditioner blowing hot air. The service department was comfortable and car was washed when repairs were finished. Thanks More

by Karis219
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Great experience at Sutton Ford. The staff there is so kind. The service department let me know every step they were taking on my vehicle. Thanks for taking good care of my vehicle More

by moneejimerson
Recommend Dealer
Yes
Employees Worked With
Eric Eric
May 20, 2020

Melissa is fantastic and always takes care of my baby which is my car she always has a positive attitude even amongst this pandemic She always keeps me informed on all the details of my car More

by marcusjbowman
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Always a pleasure dealing with Sutton Ford ( Jillian, Jamie, Melissa & the cashiers. Everyone iis professional, they take care of your problem & explain along the way to make sure you understand. More

by KVCIHLAR19
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

I had been trying to get service for my car for over a month. Sutton was the only one that took me seriously. Thank you for that. More

by queenmother45
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

I have always had a great service experience with the service department. Very accommodating and courteous. Melissa is an outstanding asset to your organization. My AutoButler service could have been bet More

by hotandcoolfans
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

Car serviced 5/14 for oil change and trans flush. On 5/15 check engine lamp came on Called Saturday and was informed service dept would open on Mon. On today's visit I was informed that purge valve was n More

by Claricehart69
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020

Sutton Dealership is where I take my car for services. There Services Department representative does a great jobs with getting the customers checked in and reviewing what services needed . More

by AMAZINGJJ
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

They were nice and very efficient. I would definitely recommend and come back for service at this dealership. I didn't have to wait long. More

by teddyb220
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
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