Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Great service had an appt it was on time and I was done in timely manner and the young man that looked at the car was also great thanks in timely manner and the young man that looked at the car was also great thanks More
This dealership is professional efficient knowledgeable kind patient and they put the word customer in customer service!! I bought my 2016 Ford Explorer bran new from this location and I was supersatisfied kind patient and they put the word customer in customer service!! I bought my 2016 Ford Explorer bran new from this location and I was supersatisfied then and I continue to be amazed at their customer service team now Especially the quick Lane...The quick Lane mechanics such as Jaime tells you the truth and gives you knowledgeable advice regarding your vehicle. This is all I ask as a consumer... More
You guy did a good job in repairing my 2020 Explorer and didn't take too long to repair it. They also washed my car when done. didn't take too long to repair it. They also washed my car when done. More
Jessica was wonderful, she have so much enthusiasm as a professional. She make sure I was taken care of and also along with the programmer, the was out of site, can't wait to break another key. professional. She make sure I was taken care of and also along with the programmer, the was out of site, can't wait to break another key. More
I was in for an oil change and to deal with a recall notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an add notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an additional 30 min to deal with the recall issue to include wash and vacume. I was in and out within an 45 minutes of showing up. I was very thankful for waiting and appreciative of them getting me in and out in the time that they did. More
Excellent job! Car is done on schedule . They matched competitors prices and Jilian Stanford is very nice to explain. about my rebate and she makes sure my coupon and rewards points from my Ford pass are competitors prices and Jilian Stanford is very nice to explain. about my rebate and she makes sure my coupon and rewards points from my Ford pass are used. Thanks for taking care Explorer!!!! More
Great service and sales people, was very pleased with the professional attitudes that was shown to me not only during my purchase/service but also afterwards, highly recommended Sutton Ford. professional attitudes that was shown to me not only during my purchase/service but also afterwards, highly recommended Sutton Ford. More
I was treated very respectfully during my visit. My vehicle was handed in a professional and timely manner. I have never had a bad experience at this dealership. A+ Service. vehicle was handed in a professional and timely manner. I have never had a bad experience at this dealership. A+ Service. More
Great customer service! I can’t thank this team enough for the best customer interaction and quick service. I felt very welcome here. Thanks again! for the best customer interaction and quick service. I felt very welcome here. Thanks again! More
The service department did a wonderful job repairing my car and I hope that the service continues and not get complacent. Thank you for your service. car and I hope that the service continues and not get complacent. Thank you for your service. More