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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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June 30, 2020

Hi, the only reason I'm completely satisfied with my service on 6-27-20 was because of Jillian Stanford. Jillian is very pleasant and professional. The person who was working as cashier that day was not More

by aricira
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

The Quick lane department was very good. I needed a tire repaired. They took care of everything and did it quickly. I was on my way within 2hrs More

by LauraS
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

I have supported the Sutton Ford Dealership for the last twenty years plus. A couple of times I think I got a really good deal More

by emmawalk
Recommend Dealer
Yes
Employees Worked With
Emma Williams, LaToyta McDonald, Randy Mohrbach, Anita Sutton, Eric Eric
June 29, 2020

We are very pleased with this dealership and the staff. The service department has a good staff and we love the communication. We also were very pleased with our salesman Ron Eng. the only reason for 4 sta More

by scrap98
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Eng
June 29, 2020

Top quality service best service department I have ever been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln More

by mitsukid
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric, Dave Pleckham, Allen Taloff
June 29, 2020

I am really pleased at the staff and the quality of your service technicians that you have at your dealership. Erick and his team went above and beyond my expectations. Erick actually called a Couple days More

by Jim Tarqueno
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Dave Pleckham, Allen Taloff
June 29, 2020

Customer service and the service provided is always on target! Jillian is always professional and courteous. I appreciate everything that she does. Good job everyone. More

by teachme08
Recommend Dealer
Yes
Employees Worked With
Jillian
June 29, 2020

Satisfied customer Service was great. Short wait time and tech kept me informed on status of my vehicle. Car was serviced properly and washed to perfection. Bought my More

by diana.peyton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see name of female who assisted me but she works at 2nd desk of Quick Lane.
June 29, 2020

Very Friendly professional service, never have any issues, pretty much always in and out. I think they should wash each and every customer vehicle 🚗 that get service More

by morseck4
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
June 29, 2020

Everything went well and the staff was nice and friendly. Thank you. This is all I have to say. 🤔🙂 except be safe and keep the good work up. More

by CHAJEAN23
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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