Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Auto Butler routine maintenance Great service. Car excellently cleaned. All bugs removed. I do not have another 20 words to add to this. Mr review was concise. Why 25 word minimum? Great service. Car excellently cleaned. All bugs removed. I do not have another 20 words to add to this. Mr review was concise. Why 25 word minimum? More
Service was fine. Covid 19 precautions that are observed in other businesses around the community were non-existent. I bought my car at Sutton and had previously had all service done at the dealership, but in other businesses around the community were non-existent. I bought my car at Sutton and had previously had all service done at the dealership, but I don’t intend to come back, as I have never received any acknowledgement of my previous complaint about this. Service date: June 4, 2020 More
This team has serviced my 2010 Lincoln for at least the last 8 years. Everytime I call or go in, I receive great service! Exceptional last 8 years. Everytime I call or go in, I receive great service! Exceptional More
Great costumer service ! Cree always kept meUpdated Great costumer service ! Cree always kept me Updated about my vehicle , very nice people, and I recommend coming here for service ! Hopefully I do t Great costumer service ! Cree always kept me Updated about my vehicle , very nice people, and I recommend coming here for service ! Hopefully I do t have to come back again. More
The service I received at Sutton Ford was top notch. Unfortunately my 2018 GT350 needed an engine replacement after only 2400 miles. I was a bit nervous about a job of this magnitude being performed on Unfortunately my 2018 GT350 needed an engine replacement after only 2400 miles. I was a bit nervous about a job of this magnitude being performed on such a new car. The tech finished the work in much less time than I had anticipated and the service advisor Melissa kept me informed during the process. The car was flawless upon return and now running stronger than ever. More
The service at Sutton Ford Lincoln was excellent. Melissa and her team were extremely detail oriented, which was helpful for me to understand. Thank you. Melissa and her team were extremely detail oriented, which was helpful for me to understand. Thank you. More
I recently had the "works" performed on my car. Jillian was my service person. She is always polite. Answers all my questions. She estimated my wait time as 1 1/2 hours including the "works". Time was exac was my service person. She is always polite. Answers all my questions. She estimated my wait time as 1 1/2 hours including the "works". Time was exact. I was amazed! I gave her a gold star. She is certainly an asset to Sutton Ford. I took the shuttle both ways. I really appreciate this service. Randall was my driver. Very careful. I felt totally safe riding with him. My total experience was a pleasure! More
Sutton Ford ,I like Sutton Ford because they very Sutton Ford , I like Sutton Ford because they very energetic and professional. You don’t have wait all day for their services. I appreciate the way Sutton Ford , I like Sutton Ford because they very energetic and professional. You don’t have wait all day for their services. I appreciate the way staff wash, clean my interior and exterior of my car. There is nothing like a friend or neighbor giving you compliments about the shine on your car. It make proud that I choose Sutton Ford to do business with. More
recall help Sutton has always taken excellent care of me and my Mustang. Instead of waiting for the car in the waiting room, Sutton arranged a curtesy shuttle ri Sutton has always taken excellent care of me and my Mustang. Instead of waiting for the car in the waiting room, Sutton arranged a curtesy shuttle ride home. I added a new battery to the recall work done. Smooth transaction and no mess. Eric was friendly and efficient in writing up the service order. Thank you. More
Something came up missing out of my car while getting service from Auto Butler in May 2020.I was told that the technician said he didn't take anything from the car but it was there when I took it in service from Auto Butler in May 2020.I was told that the technician said he didn't take anything from the car but it was there when I took it in More