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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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August 02, 2020
Clean, attractive, great attitude, personable and friendly, eager to please, dedicated to customer satisfaction, quality, caring,convenient, consistent - I think you get the idea - no regrets. friendly, eager to please, dedicated to customer satisfaction, quality, caring,convenient, consistent - I think you get the idea - no regrets. More
by phcurtis
Verified CustomerEmployees Worked With
Other Employees :
Bryan - what a wonderful attitude for anyone to duplicate!
August 01, 2020
The representative I worked with actually made me smile and feel like a company cared for my business. The feeling of satisfaction I felt leaving just The "Quick Lane" actually made me want to ask her for and feel like a company cared for my business. The feeling of satisfaction I felt leaving just The "Quick Lane" actually made me want to ask her for help when looking for my Shelby/Cobra Mustang I so badly want at Sutton Ford now. She's frigg'n AWESOME!!! You are a better company for having her working for you. She's actually deserving of a good raise. I'd pay her myself if possible. 😉 More
by shane bohlsen
Employees Worked With
Just her, she is it!
July 29, 2020
Such a great visit to Sutton Ford (as always). I have no complaints with the service team nor the length of my service. Definitely satisfied. complaints with the service team nor the length of my service. Definitely satisfied. More
by jessicadeleneharris
July 28, 2020
Not Encouraging I had two vehicles serviced on July 25th my Edge and Explore. The edge had a low tire pressure warning when I arrived and when I left the same war I had two vehicles serviced on July 25th my Edge and Explore. The edge had a low tire pressure warning when I arrived and when I left the same warning was on. The service log stated that the tire pressure was checked. This could mean different things none of which reflects good on the service team. I noticed as I was driving home that the change oil sticker that identify the next change date and mileage had not been update. After speaking with my wife she also noticed that her sticker was not updated, WOW ! I have been servicing my vehicles at Sutton Ford for almost seven years and I can not express the level of my disappointment with what I experienced on this visit. More
by RUSH_CHARLES
Employees Worked With
July 23, 2020
This dealership always offer quality service and they work with you for the best product. They help with the options and expedite. I would recommend this dealership to anyone. work with you for the best product. They help with the options and expedite. I would recommend this dealership to anyone. More
by LauraS
Employees Worked With
July 23, 2020
Happy with Sjtton Lester has been my salesman for a long time. He is great! Cree also was very helpful. Would not go to another agency as long as Sutton is still in Lester has been my salesman for a long time. He is great! Cree also was very helpful. Would not go to another agency as long as Sutton is still in business. More
by pjdebello
July 22, 2020
Dear sir I brought F150 truck in to get my GPS program setup and paid for the service . I was told the charging Jack on my was too loose. setup and paid for the service . I was told the charging Jack on my was too loose. More
by ronbern_1
July 22, 2020
My visit to the service department was very professional. Jamie was helpful ,professional and courteous. He was able to address all my concerns and needs Jamie was helpful ,professional and courteous. He was able to address all my concerns and needs More
by fultondavis
July 20, 2020
It’s always a pleasure dealing with you guys, l will certainly be back... also l feel twenty five word minimum is a little time consuming for this review. certainly be back... also l feel twenty five word minimum is a little time consuming for this review. More
by lemontsiller
July 20, 2020
Good Customer Service & Very Friendly. Will be back for any services when needed.Will recommend my friends and family. Like coming to u keep up the good work. Thanks any services when needed.Will recommend my friends and family. Like coming to u keep up the good work. Thanks More
by lynette_cerocke
