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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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August 07, 2020
The service was great. Everyone was polite and they were fast and efficient. Thanks goes out to all that played a part in the service. fast and efficient. Thanks goes out to all that played a part in the service. More
by milsapfamily
Verified CustomerEmployees Worked With
August 06, 2020
Very professional and efficient. Melissa was wonderful and kept me informed about the process. I would highly recommend Sutton Ford. The shuttle service was very convenient and quick and kept me informed about the process. I would highly recommend Sutton Ford. The shuttle service was very convenient and quick More
by GETAWAYVAC
August 06, 2020
They repaired my car, did a wonderful job and gave me excellent feedback. However, you have a sign on your door requiring a mask to enter. A staff working in your company was speaking to a 70 year o excellent feedback. However, you have a sign on your door requiring a mask to enter. A staff working in your company was speaking to a 70 year old customer about his bill. They were standing about 3 feet apart and your employee didn't have a mask and neither did the 70 year old. This is more inappropriate for the store to request this and don't do it. I don't recognize the faces below so I cannot review them. This would be a 5 star review but because of the serious lack of concern by this employee, I have to do 2 stars. I recommend visitors wear a mask to protect yourself, that staff member may do you serious harm. More
by JBskatin
Employees Worked With
service men who worked on my car did an excellent jon.
August 05, 2020
I was very satisfied with the service that I received from Sutton Ford. The service that I had was the auto Butler. My car look brand new from Sutton Ford. The service that I had was the auto Butler. My car look brand new More
by frankterry
Employees Worked With
August 04, 2020
1). I have always been extended the $10.00 off coupon for the works. 2) The tech who serviced my car left the handle and inside door full of grease. Not happy at all! the works. 2) The tech who serviced my car left the handle and inside door full of grease. Not happy at all! More
by lannwatts
Employees Worked With
Cree Lyons, Allen Taloff
August 03, 2020
This dealership is one of the best I've ever bought cars from in my family we have a total of 9 fords serviced at Sutton from in my family we have a total of 9 fords serviced at Sutton More
by fisshing guy
August 03, 2020
The service was done to my expectations and in a timely manner the staff that I came in contact with were friendly and courteous Yes I would recommend Sutton Ford manner the staff that I came in contact with were friendly and courteous Yes I would recommend Sutton Ford More
by brenda-jones1253
Employees Worked With
Jessica harris
August 03, 2020
My experience with Sutton Ford, was very good. They did everything that I needed to be done, even went the extra mile to make sure that it was completed when they said it would be. everything that I needed to be done, even went the extra mile to make sure that it was completed when they said it would be. More
by jtonya40
Employees Worked With
Other Employees :
Brian the auto mechanic, always makes sure that my truck is in tip top shape. Thanks Brian.
August 03, 2020
Sutton is always helpful and easy to deal with. Their employees know their business and it is always easy to get information or assistance from them. employees know their business and it is always easy to get information or assistance from them. More
by JANETLOUGHERY
Employees Worked With
August 02, 2020
Pleased I can say enough about the great service I received from Cree she personally insured that my experience at Sutton Ford was one that I would pleasantly I can say enough about the great service I received from Cree she personally insured that my experience at Sutton Ford was one that I would pleasantly remember even though there were some issues with parts I was assured by Eric that they would be addressed as soon as possible More
by seippman
