Sutton Ford - Service Center

We have had great experiences in sales and service at Sutton Ford, They are pleasant on the phone and just as nice in person. Thanks for another fast, easy, and safe service visit. Sutton Ford, They are pleasant on the phone and just as nice in person. Thanks for another fast, easy, and safe service visit. More

Fast and done right the first time!!! Shuttle service Fast and done right the first time!!! Shuttle service was excellent, clean and courteous. I’m very happy with Service Dept. and my whole experienc Fast and done right the first time!!! Shuttle service was excellent, clean and courteous. I’m very happy with Service Dept. and my whole experience at Sutton Ford. More

I don’t have an issue with the dealership I have a I don’t have an issue with the dealership I have a problem with Ford witch affects the dealership. I have a Ford festa with a transmission that fo I don’t have an issue with the dealership I have a problem with Ford witch affects the dealership. I have a Ford festa with a transmission that ford knows is bad and faulty. I am the second owner car has 52000 miles on it and.they want 2200 dollars from me to repair fords Faulty trans. Makes me not want to buy FORDS ever. And I think it is a direct reflection on the dealership when you tire there hands in regards to replacement of that faulty trans. Thanks for your time A concerned car enthusiast More

Great place. Friendly and helpful staff. I've purchased 4 of my cars from them. Although, I was there for an oil change, I had a random question regarding the cameras that I seen in offices. I end up inte of my cars from them. Although, I was there for an oil change, I had a random question regarding the cameras that I seen in offices. I end up interrupting Ms.McDonald, whom I've never met before but she gave me her undivided attention and answer the question. Geat customer service. More

I enjoy the atmosphere at Sutton Ford and the service I receive when I visit. I especially enjoy the care and the concern that they have for the customers 😊 receive when I visit. I especially enjoy the care and the concern that they have for the customers 😊 More

I received an early morning greeting in the service department from Jillian. I had a long wait which was expected. Only wish the coffee machines were working. department from Jillian. I had a long wait which was expected. Only wish the coffee machines were working. More

Always happy with my service at Sutton,This last visit however as the Auto Butler was being applied, My back wiper was broken and replaced, I did not know of this until I got home and read my paper work,I however as the Auto Butler was being applied, My back wiper was broken and replaced, I did not know of this until I got home and read my paper work,I also noticed I had a small fee for the wiper that was broken, I was NEVER told of the broken wiper or the fee. More

Friendly staff. Explained the process. Called with diagnosis. Gave complete price breakdown of parts and labor. Vehicle was repaired and ready for pickup as promised. diagnosis. Gave complete price breakdown of parts and labor. Vehicle was repaired and ready for pickup as promised. More

We have never been let down by the Sutton Ford people They are always very professional and courteous we also appreciate the reminders in the mail and in text They are always very professional and courteous we also appreciate the reminders in the mail and in text More