Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
I Am Pleased... My Vehicle Is Running Smoothly... Problem Fixed!!! Melissa Was Very Helpful Informing Me On Follow Up Necessities!!! Thanks Also For Cleaning Interior And Exterior Of My Dirty Little Problem Fixed!!! Melissa Was Very Helpful Informing Me On Follow Up Necessities!!! Thanks Also For Cleaning Interior And Exterior Of My Dirty Little Focus!! More
I just do not remember being told when I arrived about how long the service was going to be. I thought I heard 90 minutes, but I must have been mistaken. I also was not aware that I would be receiving e how long the service was going to be. I thought I heard 90 minutes, but I must have been mistaken. I also was not aware that I would be receiving emails about the progress of the service. It would have helped to have been told to expect the emails to keep me informed of the status. as it is I found out later in the day that I had those status emails. should have been told to expect them. More
Never has let me down with the great quality service. ONLY Ford I go to and call for regardomy vehicle. They keep you updated and try their best to get you in and out as quickly as possible. Never had an ONLY Ford I go to and call for regardomy vehicle. They keep you updated and try their best to get you in and out as quickly as possible. Never had any issues and I've bn with them for a little over a year now. Love them!!!!!! More
Strong customer service and quality professional work. Timelessness in completing job. Great follow up call and text messages. Warm friendly environment and total focus on the customer. Timelessness in completing job. Great follow up call and text messages. Warm friendly environment and total focus on the customer. More
I am a returning customer to Sutton Ford. I return to Sutton Ford because I always receive great customer service and care. Sutton Ford provided a trade in on my vehicle that was a step up from what I Sutton Ford because I always receive great customer service and care. Sutton Ford provided a trade in on my vehicle that was a step up from what I had and was affordable for my budget. I recommend Sutton Ford for all around great service. More
Poor communication and price gouging. Do not recommend. A repair we were quoted almost $2000 for at Sutton cost $500 at another local garage. And after I complained about being bombarded with texts and email repair we were quoted almost $2000 for at Sutton cost $500 at another local garage. And after I complained about being bombarded with texts and emails I get another request for a review in my email. Well, here ya go. More
As I have had Sutton Ford for my car needs and always have received the best of service. The staff is professional and friendly. I have received the best of service. The staff is professional and friendly. I More
Very good experience! Oil change, tire rotation and wash in less than 2 hours.They took me in as a walk in appointment that was very much appreciated. Looking for a reliable service department, so far so in less than 2 hours.They took me in as a walk in appointment that was very much appreciated. Looking for a reliable service department, so far so good. Thank you! More
They do a great job. But pricing is really high,so I just wanted them to do my oil change because it's a dealership for my vehicle just wanted them to do my oil change because it's a dealership for my vehicle More