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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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April 08, 2021
Have my butler service applied and car check. They did the work in a timely matter. Would recommend all my service done there and tell others the work in a timely matter. Would recommend all my service done there and tell others More
by donjuan413
Verified CustomerEmployees Worked With
April 07, 2021
It's a pleasure working with Jamie for over 10 years! My husband and myself joke's around with him. His charm makes the time pass by so fast he makes me forget that we are at a car dealership. husband and myself joke's around with him. His charm makes the time pass by so fast he makes me forget that we are at a car dealership. More
by MsPeaches362
Employees Worked With
April 07, 2021
I always have received great service when I come to Sutton.The staff is very knowledgeable and very friendly.I only trust Sutton with my last 5 cars. Sutton.The staff is very knowledgeable and very friendly.I only trust Sutton with my last 5 cars. More
by xavier7210
April 07, 2021
I always receive good service when I go to this Dealer never had a problem with their service They always treat me well. Love Jamie, he's the best there! never had a problem with their service They always treat me well. Love Jamie, he's the best there! More
by jopyt
April 07, 2021
Horrible, Horrible, Horrible! I bought my vehicle there to be serviced and when I got it back none of my windows worked. I notified Melissa that my windows did work and she basically told me I was lying. to be serviced and when I got it back none of my windows worked. I notified Melissa that my windows did work and she basically told me I was lying. Then she told me that the part that I needed for my vehicle was obsolete. That they don't even make them anymore. I immediately went on the internet to the Ford Parts website and they had the part she claimed was obsolete. They did not fix my sunroof either. I paid Sutton Ford to replace my electrical system prior to this and they tore my rearview mirror down and they didn't put it back right as well. I paid nearly 900$ for a service this time and I received my vehicle back in worse shape than when I bought it to them. I'm seeking legal counsel because I was ripped off. I will tell everyone I know that this dealership is the WORST! I have a litany of family members, friends, and acquaintances that will be finding another automobile dealer! More
by alstoncheval
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
April 06, 2021
Very friendly staff and accommodating however for a transmission flush being $200 you would think they would also change the transmission filter and they did not transmission flush being $200 you would think they would also change the transmission filter and they did not More
by SICKMANALLEN.GF
Employees Worked With
Tiffany Walker
April 06, 2021
Great service. Pretty quick. Came in for an oil change and to get a tire plugged. They were able to assist right away and resolved both issues. and to get a tire plugged. They were able to assist right away and resolved both issues. More
by d_ville5
Employees Worked With
April 06, 2021
This company is very nice to get my car fixed give up a lot of money my car is run like new am happy with the work lot of money my car is run like new am happy with the work More
by rmonchnea
Employees Worked With
Other Employees :
Emma Williams, LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
April 05, 2021
Stephanie was very helpful with handling our service outstanding phone communication, always got back to me in a timely manner, higherly recommend her as a great employee outstanding phone communication, always got back to me in a timely manner, higherly recommend her as a great employee More
by publicworks
Employees Worked With
Stephanie Dwyer
