Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Great service had me in took care of job in a timely manner better than other Ford dealership I frequent.took the time to try and locate problem manner better than other Ford dealership I frequent.took the time to try and locate problem More
The cover is holding up so far. I believe this was factory defective and I happened to be the customer that got it. It was not Sutton's fault. factory defective and I happened to be the customer that got it. It was not Sutton's fault. More
The the three in a half hour wait for a oil change is my only complaint I have got there at 9 an didn't leave until almost 1 only complaint I have got there at 9 an didn't leave until almost 1 More
Service was great and Ms. Jillian is always the best! She even showed me briefly the new Mustang! Wish I could afford it! Great service. even showed me briefly the new Mustang! Wish I could afford it! Great service. More
The service was quick and work was done the same day I brought it in. I was able to drive back home the same day. Thank you. brought it in. I was able to drive back home the same day. Thank you. More
They could’ve called me to remind me that my part was in for service. It was a recall on the top mount camera ( rear). for service. It was a recall on the top mount camera ( rear). More
Jill great and takes care of her customers. Very good customer service and very caring individual take Pride in what she is doing for customers customer service and very caring individual take Pride in what she is doing for customers More
The Sutton Service Advisor told me about a recall on my car before Lincoln. She ordered the parts and made the appointment for me on the spot. Melissa is great! car before Lincoln. She ordered the parts and made the appointment for me on the spot. Melissa is great! More

I go out my way past other dealerships because I love the service at Sutton. They always make sure I have everything I need and they call and text to make sure I'm good . service at Sutton. They always make sure I have everything I need and they call and text to make sure I'm good . More
Came in for a oil change, was there 45min. 30min after leaving my check engine light came on. I was upset because I had to take it back up there. The guy didn't plug a censor back up after oil change. Oth leaving my check engine light came on. I was upset because I had to take it back up there. The guy didn't plug a censor back up after oil change. Other then that it would've been ok. More