Sutton Ford - Service Center

Customer service was wonderful friendly knowledgeable and caring but that auto butler was not up to pare auto butler was very good at first but lately it has been bad !! caring but that auto butler was not up to pare auto butler was very good at first but lately it has been bad !! More

I love Melissa and the Lincoln team at Sutton Ford. They always go above and beyond for customers like me. I am truly grateful for their continued support and services. always go above and beyond for customers like me. I am truly grateful for their continued support and services. More

Always great customer service. Kept us updated on work that needed to be done. It was done in timely manner. I will continue to take my car there for service that needed to be done. It was done in timely manner. I will continue to take my car there for service More

I received nice service but the waiting area is a little too small. The truck usually be a little cleaner and have a nice scent but none this time. too small. The truck usually be a little cleaner and have a nice scent but none this time. More

I had a decline in EV miles on my electric battery. I contacted the Dealership and brought my car in for evaluation. After an ongoing discussion with The Ford Motor Company my EV battery was replaced ex contacted the Dealership and brought my car in for evaluation. After an ongoing discussion with The Ford Motor Company my EV battery was replaced expertly by the service team at Sutton Ford. Could not be more pleased with the service and install! Back to maximum EV miles!!! More

Excellent customer service. Melissa is the best and the main reason I buy from Sutton Ford and service my vehicles at Sutton Ford. Timely drop off and pickup. Kept updated on the progress of the service. main reason I buy from Sutton Ford and service my vehicles at Sutton Ford. Timely drop off and pickup. Kept updated on the progress of the service. More

Excellent place to do business helpful employees insightful of all situations and very helpful to buyers and our needs and or wants to assure that the right decision is being made insightful of all situations and very helpful to buyers and our needs and or wants to assure that the right decision is being made More

Very professional, took there time and made sure to answer every question I had, atmosphere was comfortable and relaxing, highly recommended Sutton service for your car needs. answer every question I had, atmosphere was comfortable and relaxing, highly recommended Sutton service for your car needs. More

The service is always great here. The staff is very nice and polite and they always make you feel more than welcome when coming in. The service technicians always do a fantastic job and make sure to take ca and polite and they always make you feel more than welcome when coming in. The service technicians always do a fantastic job and make sure to take care of your vehicle as if it was there own. More

My time spent at the dealership was great. I encountered a friendly staff, a well kept environment, and an organised System of processing my service . I would recommend people to this location. a friendly staff, a well kept environment, and an organised System of processing my service . I would recommend people to this location. More