Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Since relocating to Matteson from Los Angeles, my primary concern was locating a reputable auto service for both my cars. I thought going to the respective for Chrysler dealership for my 2002 PT Cruiser and concern was locating a reputable auto service for both my cars. I thought going to the respective for Chrysler dealership for my 2002 PT Cruiser and Sutton Ford for my 1989 5.0 Mustang was sufficient. Was I wrong! Sutton Ford has not only maintained my 30+ year old "Baby", but my Chrysler PT Cruiser has joined the " Sutton Family" as well! Jillian has been wonderful and more than helpful to me. She is my second brain. Stacy has given me confidence to drive both cars anywhere in the USA. Thank you for making my transition from the west coast to the Midwest (2,000 miles) seamless and effortless. More
Truck admitted to restore air conditioning system. New AC installed, left dealership with my door locks and power windows not working also the interior lights along with the auxiliary power source flashing installed, left dealership with my door locks and power windows not working also the interior lights along with the auxiliary power source flashing off and on like their turn signals. These items were all working properly when I left my Truck for service. Only the AC needed repairing. More
Melissa is always a pleasure to work with when I bring my vehicle in. She’s knowledgeable, courteous, communicates often and very professional. Thank you vehicle in. She’s knowledgeable, courteous, communicates often and very professional. Thank you More
Came in to get my brakes done. Took a bit longer than expected however, Jillian kept me updated with everything. Very pleased and will come back! expected however, Jillian kept me updated with everything. Very pleased and will come back! More
Every single employee that I had an interaction with at Sutton for Quick Lanes is always kind and helpful! Jillian actually recognized me and knew me by name... super impressive considering I'm only there Sutton for Quick Lanes is always kind and helpful! Jillian actually recognized me and knew me by name... super impressive considering I'm only there about 3-4 times per year More
Staff was very pleasant and helpful. The process was chaotic. LYFT service was horrible. Enterprise was very unprofessional. Dealer loaner reeked of Marijuana. Once the car was complete, it still had th chaotic. LYFT service was horrible. Enterprise was very unprofessional. Dealer loaner reeked of Marijuana. Once the car was complete, it still had the same issues. More
Jaime very helpful customers service are excellence. Have a friendly smile he is a great manager. Keep up the good work. Will refer friends and family to Sutton a friendly smile he is a great manager. Keep up the good work. Will refer friends and family to Sutton More
The service was great!! It is what keeps me coming back. Can I start getting coupons??? 4955 W. 190thpl. CCH, IL 60478 Thanks Adrienne Miller back. Can I start getting coupons??? 4955 W. 190thpl. CCH, IL 60478 Thanks Adrienne Miller More
I was fortunate enough to meet Anita Sutton through a long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to long time customer Dorthy Lee and me and Anita have been friends ever since Sutton Ford treat you like family from the management all the way down to the Youngins that wash your vehicle I have referred several people to Sutton Ford and they feel the same way More
My truck never got serviced in 2 daysThey sent me a text My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck My truck never got serviced in 2 days They sent me a text message saying it was being evaluated but in reality had not been looked at. I had my truck towed to Firestone and got it back same day. I'm too thru with Sutton Ford. Too bad so sad! More