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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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May 24, 2021
The service was good but I had a appointment and felt that should have taken precedent over others. I waited 5.5 hrs for a job that took approx 45 minutes of actual hands-on work. very slow. that should have taken precedent over others. I waited 5.5 hrs for a job that took approx 45 minutes of actual hands-on work. very slow. More
by lflint2121
Verified CustomerEmployees Worked With
Eric Eric
May 23, 2021
Always a pleasant experience whenever I come in, Julian and the other Service Reps are attentive to the customers, always gives you an update about the service going on with your car. and the other Service Reps are attentive to the customers, always gives you an update about the service going on with your car. More
by AMAZINGGJ
Employees Worked With
Jillian Stanford
May 21, 2021
Second time I got my oil changed they totally xxxxed up big time, they forgot to put on my oil cap that made oil spill all over my engine big time, they forgot to put on my oil cap that made oil spill all over my engine More
by Chiroxxx.rt
Employees Worked With
Other Employees :
Emma Williams, LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
May 20, 2021
Still having problems with my tps I requested to have a new one put in because the rest doesn't wrk going bck again sm new one put in because the rest doesn't wrk going bck again sm More
by Chiroxxx.rt
Employees Worked With
Other Employees :
Emma Williams, LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
May 20, 2021
My disappointment was that I wasn’t offered a rental car because my car was kept to have a recall part replaced. That wasn’t right. because my car was kept to have a recall part replaced. That wasn’t right. More
by george.caver
Employees Worked With
Other Employees :
Anita Sutton is the best salesperson there., LaToyta McDonald, Anita Sutton
May 20, 2021
Very professional excellence experience knowledgeable helpful attentive great work skills informative respectful nice personality timely excellent service and wise visit was quick quiet speedy exceptiona helpful attentive great work skills informative respectful nice personality timely excellent service and wise visit was quick quiet speedy exceptional More
by geoffreybenn410
Employees Worked With
Jessica service dept
May 20, 2021
Always a pleasant experience dealing with the Quick Lane staff. Service was excellent and there was a quick service for what needed to be done. Thank you for making my service problem seamless. staff. Service was excellent and there was a quick service for what needed to be done. Thank you for making my service problem seamless. More
by Carolyn@1979
Employees Worked With
May 20, 2021
Everyone was very nice and courteous to me. The service department got my car right in and my wait time was about one hour. The lady at the desk was very busy so a man got me started for her and she took o department got my car right in and my wait time was about one hour. The lady at the desk was very busy so a man got me started for her and she took over More
by Rosiemama49
Employees Worked With
I can’t remember the lady name it could of been Stephanie , Eric Eric
May 20, 2021
Welcoming was warm & friendly. Keep me informed on the status of my vehicle. Environment clean without any foul odor. Everyone’s attention was appreciated fully status of my vehicle. Environment clean without any foul odor. Everyone’s attention was appreciated fully More
by .yvonne foston
Employees Worked With
May 20, 2021
Excellent service! Service was done in a timely manner. Melissa kept me informed while my car was being serviced. Was happy my car was finished in one day. Melissa kept me informed while my car was being serviced. Was happy my car was finished in one day. More
by mcclaneyj
Employees Worked With
