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Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Sutton Ford - Service Center
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May 31, 2021
Randy , Eric. Jaime are always very helpful , thorough and clear when explaining the service needs of the car. I appreciate their kindness and thoughtfulness. They work hard at customer service. and clear when explaining the service needs of the car. I appreciate their kindness and thoughtfulness. They work hard at customer service. More
by HappyDriver
Verified Customer
May 31, 2021
Great customer service. Staff was very professional and answered all of my questions. I always recommend them to friends and family. They are an awesome group of people to deal with. answered all of my questions. I always recommend them to friends and family. They are an awesome group of people to deal with. More
by Satisfied Customer
May 31, 2021
Price and service. Location is great. I have several means to arrive for service. Please reinstate your car rental service. People make or break your business and your people are like family, which make means to arrive for service. Please reinstate your car rental service. People make or break your business and your people are like family, which make your wonderful business. More
by tmfj@comcast.net
May 30, 2021
I bring my car to Sutton because of the service and the very friendly personal. I've developed a nice relationship with Jamie, who is good at what he does and I can trust what he says. very friendly personal. I've developed a nice relationship with Jamie, who is good at what he does and I can trust what he says. More
by Al
Employees Worked With
May 28, 2021
Jill did good with my service in the quick lube area. It was better than my last service visit with Erik in the heavy main service area. was better than my last service visit with Erik in the heavy main service area. More
by edddieman2
Employees Worked With
May 28, 2021
You should let me say the amount of words I want to say instead of making me type at least 25 words. The service was quick and courteous. instead of making me type at least 25 words. The service was quick and courteous. More
by lwellman
May 27, 2021
Worst service . Not professional . Denied a warranty work that is a known issue with ford fuel system , blaming on the biggest truck stop in america to have bad fuel. While we have a receipt on hand of work that is a known issue with ford fuel system , blaming on the biggest truck stop in america to have bad fuel. While we have a receipt on hand of the last diesel fuel More
by Dorin
Employees Worked With
Stephanie
May 27, 2021
The newest team member in Quicklanes was awesome and a value add to the team. Is knowledgeable, kind, courteous, accommodating and provided great customer service. value add to the team. Is knowledgeable, kind, courteous, accommodating and provided great customer service. More
by OPALSHAW
May 27, 2021
Jillian and Jamie are the Dream Team. I’ve been a long time customer, through staff turnover, and these two are the most knowledgeable. Jillian ordered my parts ahead of time and had them ready for my arr time customer, through staff turnover, and these two are the most knowledgeable. Jillian ordered my parts ahead of time and had them ready for my arrival. She knew how to apply my rewards points. The price match guarantee was upheld and seamless. She really is a pleasure to work with. More
by TMRiley
