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Sutton Ford - Service Center

Matteson, IL

4.4
3,260 Reviews

3,260 Reviews of Sutton Ford - Service Center

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July 19, 2021

Great dealership with excellent service.The staff always Great dealership with excellent service. The staff always pleasant and welling to go the extra mile to provide you with the best service possible. W More

by Carolyn@1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Great service but just a recommendation of when it comes to the Lincoln vehicles much more cleanliness needs to be taken. Such as putting paper floor mats down and making sure no oil or dirt is being tracke More

by core91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

The customer service was wonderful on Saturday. Jasmine ( hope I remembered her name correctly) was wonderful. Great customer service. Great personality. Very friendly. Warm and welcoming. More

by mskjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine
July 19, 2021

Very good and efficient. Everyone was helpful and my service was completed in a timely matter. I’m am very pleased with the team! Thank you! More

by Tpreston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
July 19, 2021

Jillian provided good customer service and knowledge. Work was done in a reasonable amount of time and was a good job. Jillian answered questions patiently More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good job by person that did the work
July 19, 2021

It was easy to schedule the appointment. The intake process was smooth. The shuttle service is an amazing unexpected bonus. I will definitely be going back for service needs. More

by mrnmrspatrick0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons
July 17, 2021

Sutton Ford you r the best. Thanks for competent and friendly employees. We wish you and all of your workers a bright and safe future. More

by lmmanley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Service okay okay Okay okay okay okay okay okay okay Service okay okay Okay okay okay okay okay okay okay okay okay okay okay okay okay okay okay ok okay okay okay okay okay okay okay okay okay okay ok More

by all998
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

The entire personnel was very professional and provided detail information about the service needed for my vehicle. Outlined the costs and time needed to complete the service. Very satisfied customer.? More

by cfmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
July 15, 2021

Nice and professional service.!!! I just wish you guys had more operating bays. Customes must start trickling in between 6-6:30 to get in line. More

by christopher.goshay24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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