Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sutton Ford - Service Center
Matteson, IL
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,260 Reviews of Sutton Ford - Service Center
Sort by
July 30, 2021
Good service at Quick Lane despite occasional delays between checking in getting SUV serviced. Getting serviced on the other side has recently been frustrating with too few technicians and overbooking! between checking in getting SUV serviced. Getting serviced on the other side has recently been frustrating with too few technicians and overbooking! More
by jmcclure
Verified Customer
July 30, 2021
We came back and the back washer blade was broken on our Edge. We were surprised to see the issue with the blade broken. Hope Edge. We were surprised to see the issue with the blade broken. Hope More
by Golf1116
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 28, 2021
Sutton Ford Dealership has done and is doing quality Service on my Ecosport SUV. Jillian Stanford & Staff who worked on my Vehicle did a great job. Thank you Sutton Ford. Service on my Ecosport SUV. Jillian Stanford & Staff who worked on my Vehicle did a great job. Thank you Sutton Ford. More
by revbabz
July 28, 2021
The service was efficient and took less time than estimated. I received the Auto Butler service and my car looked amazing. Looking forward to the next maintenance! estimated. I received the Auto Butler service and my car looked amazing. Looking forward to the next maintenance! More
by smith9771
Employees Worked With
Cree Lyons
July 27, 2021
The problem I am Having with my car of course happened the day after it was fixed. I Shouldn’t be bringing a car In this much. So I’m quite worried. the day after it was fixed. I Shouldn’t be bringing a car In this much. So I’m quite worried. More
by MGLEICH19
Employees Worked With
July 27, 2021
Professional, kind, attentive, patient, willing to answer all questions, helped me get the Fird Rewards app on my cell, and obviously enjoyed their jobs and wanting to do their best at it! all questions, helped me get the Fird Rewards app on my cell, and obviously enjoyed their jobs and wanting to do their best at it! More
by G2SOTO2
July 27, 2021
I've returned my vehicle 5 times within 2 months for an issue that has yet to be resolved. I AM DEFINITELY AN UNHAPPY CUSTOMER.. issue that has yet to be resolved. I AM DEFINITELY AN UNHAPPY CUSTOMER.. More
by Junyce55@gmail.com
July 26, 2021
Everybody was helpful and and courteous I had a good experience excellent work on my vehicle I was very satisfied I would definitely come back experience excellent work on my vehicle I was very satisfied I would definitely come back More
by David
July 26, 2021
I’ve been servicing my vehicle at this dealership for several years and I’ve always received great service and great customer care from their service advisors. several years and I’ve always received great service and great customer care from their service advisors. More
by thames1260
July 26, 2021
The service at Sutton Ford is always outstanding. I have never had a bad experience here, everyone is friendly and helpful. I have been coming to this location for years I would never think of going anywher never had a bad experience here, everyone is friendly and helpful. I have been coming to this location for years I would never think of going anywhere else. Highly recommended More
by Mike
Employees Worked With
Other Employees :
Jessica Harris, Randy Mohrbach
