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Sutton Ford

Matteson, IL

4.4
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,493 reviews

September 28, 2022

Dealership were very helpful made you fill comfortable answer.all my question she took her time and explain things wasn't in a hurry More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Sutton Ford responded

Jean, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 28, 2022

I love the fact i can come to Sutton and get treated like i am family . They have always taken care of me from purchasing my vehicles to servicing them . They are patient understanding and professional. They More

by ctolliver80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
Oct 02, 2022 -

Sutton Ford responded

Ctolliver80, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2022

They are always treat,like family or best friend. They 're my people , my clique!.When I need something done,they will do it.Even thought when I was tight on money 🤑,they willing to bring the price d More

by Jeffrey Younger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton,sale rep ., LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hello Jeffrey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

the quick lane at Sutton Ford is probably the best service I received at a dealership More

by mtxvii77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica and Jillian in quick lane
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

Wish the service center would have done the recall on the Edge SUV truck Saturday More

by eddie-parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

September 26, 2022

Very helpful nice customer satisfaction, Jessica Harris was an excellent service representative Very Very satisfied. More

by shiwonah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JESSICA Harris
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 26, 2022

They were very up front on how long the wait was for an oil change, they also provided me with a ride to and from the dealership. More

by mackyortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Sutton Ford Inc.!

September 23, 2022

The location has great service. . but a small amount of vehicles to select because I was thinking about maybe trading my vehicle in More

by letroyalexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 23, 2022

I was very disappointed with the car that they sold me. . I’m glad they made things right by fixing said car.. but it took a lot to get them to that point. More

by jesselynne11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
matt monix
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for sharing this recent experience with us. Please give us a call at (708) 720-8125 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

September 23, 2022

My experience were very good, no problems and very knowledgeable concerning possible problems with vehicle More

by matthewstallings843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrant
Sep 30, 2022 -

Sutton Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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