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Sutton Ford

Matteson, IL

4.4
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,493 reviews

October 06, 2022

Everything was very good all went well . .good service all around…very good .. okay.yes More

by walteryoung83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Sutton Ford responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2022

Yes, Mr,Parker very humble he’s very patient and Remind me so much my family…Great guy to do business with the whole Sutton FORD team And also looking forward purchase the new 23 model maverick More

by Marvin.Norton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton
Oct 08, 2022 -

Sutton Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2022

As always excellent, informative and timely service by Sutton Ford. No doubt, they take excellent care of their customers. More

by mpcesquire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa at the cashier window
Oct 08, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2022

Sutton Ford has good mechanics and has really taken good care of my car thank you. More

by lawrencesomerville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Oct 10, 2022 -

Sutton Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

October 03, 2022

Your maintenance dept. was outstanding very nice and always had a smile on there faces when ever someone came. I was waiting over 2 hours for a oil change and they where r More

by tpalombi6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
Oct 08, 2022 -

Sutton Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2022

I don’t agree with the cost of a diagnostic. It should be one price. More

by zallen32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eric
Oct 14, 2022 -

Sutton Ford responded

We appreciate the feedback. Every system is different and some inspections require more time and expertise.

October 03, 2022

Great customer service, the staff was friendly and treated me like a queen, staff greeted you with a smile... Great job!💯 More

by rbarnette71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
Oct 08, 2022 -

Sutton Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oct 08, 2022 -

rbarnette71 responded

My pleasure 🥰

October 03, 2022

Friendly and efficient service. Knowledgeable staff. Excellent Customer Service! Everyone I interacted with guided me to the Service Department. More

by jpizzofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
Oct 08, 2022 -

Sutton Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2022

Wanted estimate for a problem that I already knew the existence $300 for an estimate really? That's terrible More

by Blomquistvincent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa LeBran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sutton Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (708) 720-8125 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

October 01, 2022

Don’t use the Service Center only the Quick Lane they are awesome. Thank You More

by ELLIOT.VILLARREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sutton Ford responded

HI, we are so disappointed to learn of this situation you have described. Please give us a call at (708) 720-8125 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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