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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
Verified Customer
October 18, 2022
Professional, caring,and customer focused. They very easy to business with. They make every transaction pleasant. Even in those times when it could be very unpleasant. I trust them to what th They very easy to business with. They make every transaction pleasant. Even in those times when it could be very unpleasant. I trust them to what they say and treat me fairly and honestly. More
by LIL31661
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
October 18, 2022
They fixed my car faster than anticipated but now my car is making a new noise. is making a new noise. More
by TAYLOR
Employees Worked With
October 18, 2022
They helped me get in a vehicle without any hassling or runaround. I was in and out within a few hours Mark Topps was very helpful and guided me through the process and was communicating with me throughout runaround. I was in and out within a few hours Mark Topps was very helpful and guided me through the process and was communicating with me throughout the entire process. I'd definitely be back and would recommend if you're in need of a vehicle. More
by josecastellano26
Employees Worked With
Mark Topps
October 18, 2022
Listened to concern and it was addressed in a timely manner. I will continue to use Sutton Ford service department manner. I will continue to use Sutton Ford service department More
by griffithtamorrow
Employees Worked With
October 18, 2022
They did my auto Butler but they didn't even clean the inside of the vehicle out the seats are staying everything's still not clean and I have stains in the auto Butler sides they did it okay just okay inside of the vehicle out the seats are staying everything's still not clean and I have stains in the auto Butler sides they did it okay just okay More
by STRETCHJDH
Employees Worked With
October 18, 2022
Melissa was very pleasant and easy to work with . She made everything easy for me . She was amazing . She made everything easy for me . She was amazing . More
by Dreadanea11
Employees Worked With
October 17, 2022
I was told I wasn’t going to pay for the repair and then I ended up paying $450. When I first called to get an estimate, I was just being told they didn’t know, and were still waiting on the part. Lastly, I I ended up paying $450. When I first called to get an estimate, I was just being told they didn’t know, and were still waiting on the part. Lastly, I was told by Eric that the car would be ready and cleaned by the time I picked it up, but the car was dirty. They left their trash in the car. More
by karlaboyo28
Employees Worked With
Eric Eric
October 17, 2022
Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More
by biggeelou52
Employees Worked With
