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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
Verified Customer
October 29, 2022
Typical fashion they tried to throw unwanted or needed add ons. Finance took forever. The car was definitely owned by a smoker even though they said it wasn't. Things also aren't working like the tailgate add ons. Finance took forever. The car was definitely owned by a smoker even though they said it wasn't. Things also aren't working like the tailgate release even though it's supposed to be a cpo. Avoid. More
by D. S.
Employees Worked With
Brittani Ashley Culpepper
October 29, 2022
Mr. Parker made my buying experience easy and enjoyable. He was professional and extremely knowledgeable. I drove way highly satisfied! He was professional and extremely knowledgeable. I drove way highly satisfied! More
by tfears81
Employees Worked With
October 27, 2022
My experience at Sutton Ford was excellent. My advisor Jillian was amazing, She made me aware of how much points that I had. She explain to me how I can utilize my points towards my oil change. My advisor Jillian was amazing, She made me aware of how much points that I had. She explain to me how I can utilize my points towards my oil change. she was very informative and had great customer service skills. More
by Virginia
Employees Worked With
October 27, 2022
Jillian is very friendly, polite and courteous, She makes you feel apart of the Ford Family. That's great! Great Customer service skills. you feel apart of the Ford Family. That's great! Great Customer service skills. More
by ohenders52
Employees Worked With
October 26, 2022
Fred Rozak the Mechanic was very good. His service is always superior. Never have a recall for any work completed. His service is always superior. Never have a recall for any work completed. More
by bowl839
Employees Worked With
October 26, 2022
Pricing was a bit much for a water pump especially when it’s their product it’s their product More
by perkmac7
