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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,477 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,477 reviews

August 22, 2024

This dealership has people who will work hard for you to get you approved for the vehicle you want or something very close to it. Love this place, especially sales woman Lynn. More

by barbaraivory85@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sutton Ford responded

Thank you, Barbara, for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

August 22, 2024

Greg was very kind. He always makes me feel welcome. All my questions was answered. More

by jrobyn40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Sutton Ford responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Greg and all of us at Sutton Ford are glad to have you as a customer.

August 21, 2024

Quality you can count on to deliver your desired vehicle for your needs and wants More

by Explorer 2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel
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Aug 21, 2024 -

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

August 20, 2024

Didnt follow my expressed words as far as what i wanted,dealer add on after i decided to purchase. Overall pleased with the dealership. More

by knightsclifford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Huseen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sutton Ford responded

Clifford, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 14, 2024

It took until 3:30 for my 9:15 appointment. I’ll have to find another dealer next time. More

by neelymarjorie62
Recommend Dealer
No
Employees Worked With
I do not know anyone’s name.
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Aug 18, 2024 -

Sutton Ford responded

Marjorie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 13, 2024

The services were great. I explained my situation and you guys worked your magic. I drove off the lot with a car. Thanks! More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
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Aug 14, 2024 -

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jackie, and we look forward to working with you again.

August 10, 2024

Very happy with respect and service my family was given, they treated my family like family of their own. Eric was a fantastic salesman! Eric and richard both were very patient with us and not pushy one bit More

by diveley0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard- GM, Jerry Triplett
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Aug 11, 2024 -

Sutton Ford responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Great people to deal with. Easy deal start to finish. Would definitely recommend to others. More

by staresinich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Sutton Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Sutton Ford are glad to have you as a customer.

July 16, 2024

Recently we decided to sell our Ford Expedition. We initially went to Carmax and the experience and the offer were terrible. We decided to go to Sutton Ford and honestly it was an awesome experience More

by george.coleman
Recommend Dealer
Yes
Employees Worked With
Taiya Alexander
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Jul 16, 2024 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, George, and we hope to see you again!

July 03, 2024

Well Sutton Ford was the third dealership and I left with Suv I wanted. World Hyundai wouldn't even take car I bought from them More

by abbottlawrence171
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maymon
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Jul 04, 2024 -

Sutton Ford responded

Lawrence, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new SUV!

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