Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The Dealership was Very Clean Mr. Vino Smith and Mr Greg Lohan was Professional and Polite Courteous I was able to get what I wanted Vino Smith and Mr Greg Lohan was Professional and Polite Courteous I was able to get what I wanted More
Easy to work with, very attentive to details. I drove 300 plus miles because my local Ford dealers were not willing to work with me the way Sutton did. I drove 300 plus miles because my local Ford dealers were not willing to work with me the way Sutton did. More
Purchased a used vehicle but before purchasing we were told the vehicle was put on the diagnostic machine and the veo ly needed a tune up. One week after purchasing the engine light came on. Took vehicle told the vehicle was put on the diagnostic machine and the veo ly needed a tune up. One week after purchasing the engine light came on. Took vehicle in and was told the soark okug installed was loose. Well two weeks later engine light came back in took the vehicle to another dealership only to find out the sensor wS gone, gas and engine gilter wS needed. Cost over $500. Unfortunately, there was a 7 day warranty. Purchased an additional warranty but it didn't cover the sensor. The itger dealership pyr tge vehicle on the machine and it provided all tge issues with the vehicle i was opposed to buying this vehicle. A significant amount of money was applied as down payment. Not happy. This is the second vehicle purchased here that has had issues. Never again! More
I was very satisfied with the service professionalism of Taiya; she really made feel comfortable with the transaction. She is a true professional. Taiya; she really made feel comfortable with the transaction. She is a true professional. More
The sales rep and the management was okay I have been reaching out to them since I bought my new car and what really pissed me off was that they was aware of the deep scuff mark in the front that was don reaching out to them since I bought my new car and what really pissed me off was that they was aware of the deep scuff mark in the front that was done at the dealer and no one told me about it until I noticed it because the truck I purchased is black and it was dark by the time I left the dealer I should’ve been informed and now I feel like I’m being pushed to the side and nothing is going to get repaired!!!! So for future reference take a flash light for night buys to prevent any cover ups More
Wonderful experience at Sutton Ford. Eric was a excellent salesman. Made me feel comfortable about my decision to purchase my new vehicle. I'm so happy and so glad I did come back. Eric was a excellent salesman. Made me feel comfortable about my decision to purchase my new vehicle. I'm so happy and so glad I did come back. More
Buying our car was a great experience. Everyone there was so nice and helpful. There was no high pressure like you find at other dealerships. Everyone there was so nice and helpful. There was no high pressure like you find at other dealerships. More
Easy I enjoyed the test drives and the deal is fair and nice mostly how I was able too drive it off the lot it was a fun Monday for me nice mostly how I was able too drive it off the lot it was a fun Monday for me More