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Sutton Ford

Matteson, IL

4.4
4,477 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,477 reviews

September 24, 2024

The Dealership was Very Clean Mr. Vino Smith and Mr Greg Lohan was Professional and Polite Courteous I was able to get what I wanted More

by Beautiful 55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vino Smith
Sep 26, 2024 -

Sutton Ford responded

Thank you for your very kind review. Vino, Greg, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

September 24, 2024

Easy to work with, very attentive to details. I drove 300 plus miles because my local Ford dealers were not willing to work with me the way Sutton did. More

by zfrese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ashmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 17, 2024

Purchased a used vehicle but before purchasing we were told the vehicle was put on the diagnostic machine and the veo ly needed a tune up. One week after purchasing the engine light came on. Took vehicle More

by carlathomasprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Sutton Ford responded

We're sorry to hear about your experience. We have reached out to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly

Sep 18, 2024 -

carlathomasprice responded

Please contact Tyrone Price at 708-527-0325. He spoke to Mr Richards yesterday. He's waiting on his call back. Thank you!

September 17, 2024

I was very satisfied with the service professionalism of Taiya; she really made feel comfortable with the transaction. She is a true professional. More

by wiliams1554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett, Taiya Alexander
Sep 18, 2024 -

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that Taiya was able to assist you and that you had such a positive experience.

September 14, 2024

The sales rep and the management was okay I have been reaching out to them since I bought my new car and what really pissed me off was that they was aware of the deep scuff mark in the front that was don More

by MRSTAYLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ashmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Gage
Sep 15, 2024 -

Sutton Ford responded

Mrs. Taylor, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 04, 2024

Wonderful experience at Sutton Ford. Eric was a excellent salesman. Made me feel comfortable about my decision to purchase my new vehicle. I'm so happy and so glad I did come back. More

by murlinecagley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
Sep 04, 2024 -

Sutton Ford responded

Hello, Murline! It's fantastic to hear that Eric provided you with great customer service while assisting you with your purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

September 04, 2024

Buying our car was a great experience. Everyone there was so nice and helpful. There was no high pressure like you find at other dealerships. More

by alex_and_kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
Sep 05, 2024 -

Sutton Ford responded

Alex and Kelly, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

September 03, 2024

Easy I enjoyed the test drives and the deal is fair and nice mostly how I was able too drive it off the lot it was a fun Monday for me More

by furryfangush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Triplett
Sep 03, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

September 03, 2024

Clean dealership, friendly people. Husband wondering why no sunroof/moonroof included with a plantium vehicle. More

by yeslord2you
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 04, 2024 -

Sutton Ford responded

Thanks for leaving us a review! If you have any questions about your vehicle, please give us a call so we can discuss. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

August 31, 2024

Friendly clean atmosphere and excellent team from sales to finance. No hassle or pressure on buying. More

by kelly_taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taiya Alexander
Sep 02, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

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