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Sutton Ford

Matteson, IL

4.4
4,458 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,458 reviews

March 11, 2014

the employee was great and east to talk to for our needs he was patient and informative it was a pleasant experience over all not a pushy More

by vernice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Eng
Mar 12, 2014 -

Sutton Ford responded

Thank you for the excellent rating and taking time to write about your experience. It is great to hear that Ron was able to provide you with the pressure-free and knowledgeable service we are known for. Take some time to check us out on Facebook for recurring specials and we look forward to doing business with you again. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 09, 2014

Shopping for a car is a harrowing event, however, I was lucky enough to have a courteous and knowledgeable salesman in Ron Eng. He was diligent in making sure I left feeling comfortable about the sale and More

by sdub20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Eng
Mar 10, 2014 -

Sutton Ford responded

Thank you for taking the time to provide such an excellent review. We like to make the car buying experience pleasurable and easy to ensure the highest level of customer satisfaction. Ron will be excited to hear he was able to extend this sort of service to you. Your business is greatly appreciated and we hope to see you in the future. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 08, 2014

Great staff! Went above and beyond to meet my needs. I would recommend them to anyone who is looking for any type of car. Good place More

by Kissmyconverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Anthony , Marcus Anthony
Mar 10, 2014 -

Sutton Ford responded

Our entire team will be pleased to hear your feedback. We try to provide the greatest level of service and get people into the car they want. Thank you for the recommendation and we look forward to seeing you again. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 04, 2014

This experience was awesome. I never could have imagined such warm people that actually cared enough to stick it through for me. I cam in hoping for the best but expecting the worst and left out an incredib More

by AprylJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Anthony, Marcus Anthony
Mar 04, 2014 -

Sutton Ford responded

Apryl, congratulations on your new Ford Fusion! That is an excellent car and I know it will bring you happiness for years to come. If there's anything else we can do for you, please don't hesitate to call. Our friendly team is always ready to assist! Additionally, please visit us on Facebook and Twitter as we frequently post specials from our service department. Have a great day and enjoy your new car. Warm Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 04, 2014

I was very disappointed when I walked in to a Ford Dealership in Orland park, no one spoke with me. I actually sat in a car on the dealer floor and still no one came to speak, so I left. I decided to More

by nas120498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Anthony, Marcus Anthony
Mar 04, 2014 -

Sutton Ford responded

Thank you so much for dropping by to share your great experience at Sutton Ford Lincoln Mercury. It means a lot to hear from our happy customers because it confirms that we are achieving our goal of providing top-notch service. I will be sure to pass along your kind words to our team. Also, I invite you to find us on Facebook and Twitter to take advantage of amazing specials from our service department. We can't wait to work with you again. Sincerely, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 03, 2014

My overall experience was great. The salesman was professional and extremely efficient. I would've never imagined purchasing a car to be so easy. Everyone at the dealership went over and beyond to me More

by jithomas86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lazecko
Mar 03, 2014 -

Sutton Ford responded

Thanks for the great star rating and recommendation of our store. We work hard to make sure that each and every customer drives off the lot feeling happy and confident. If you have any questions down the road, please don't hesitate to call. We are always ready to lend a helping hand. Additionally, find outstanding deals on Facebook and Twitter from our service department. Thanks Again, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 03, 2014

This dealership is great! I was able to get the car I wanted with a very reasonable car note! And they are quick! Go see Damien! More

by Niyamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Brooks
Mar 03, 2014 -

Sutton Ford responded

We appreciate your kind words! If there's anything else you ever need, please be sure to give us a call. Our team is always ready to assist. Also, find us on Facebook and Twitter to locate terrific deals from our service department. We can't wait to work with you again. Best, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 03, 2014

My experience here was great! I got the car I wanted at the price and payment I wanted! This is the cheapest car payment I've ever had! Thanks Damien and the sutton family! More

by 1nOnlyAreca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien brooks
Mar 03, 2014 -

Sutton Ford responded

We love hearing from our happy customers! Thanks for dropping in to share your experience. I will be sure to pass along your kind words to Damien. He will love knowing that he has another happy customer. Please take care and when you have time, find us on Facebook and Twitter! There you will find amazing specials from our service department as well as dealership news. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 02, 2014

ROLAND WAS PROFESSIONAL & ACTUALLY VERY KNOWLEDGEABLE ABOUT THE YEARLY COMPETITIVE CHANGES FORDS' MADE & HE CONVINCED ME MY NEXT CAR QUITE SIMPLY SHOULD BE A FORD More

by ht2652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland L.
Mar 03, 2014 -

Sutton Ford responded

Thanks for stopping by to share your awesome experience at Sutton Ford Lincoln Mercury. Roland is an all-star member of our team and I know he will love to hear about another happy customer. Please take time to find us on Facebook and Twitter to take advantage of great service department specials and we will look forward to working with you again. Best Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 02, 2014

Rowland was a great salesman. I was having trouble deciding between two cars and he was very patient with me. He really helped me by going through the pros and cons of each and letting me test drive b More

by MelodyWeiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
Mar 03, 2014 -

Sutton Ford responded

Melody, on behalf of everyone at Sutton Ford Lincoln Mercury I would like to thank you for leaving such a kind review. It's great to hear that he was able to assist you in such a detailed and customized manner and that you were able to find the perfect car! Please be sure to follow us on Facebook and Twitter, as frequent service specials are made available to our followers and fans. Take Care, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

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