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Sutton Ford

Matteson, IL

4.4
4,458 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,458 reviews

March 30, 2014

Salesman Andre Green was very helpful to me when seeking information about a vehicle! I would recommend anyone seeking a new vehicle to go to this dealership! More

by Tdodd91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Green
Mar 31, 2014 -

Sutton Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Andre was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 28, 2014

Salesperson Ron E. my salesperson was very personable....helpful...and totally convinced me to purchase my 2013 Ford Fusion....Very precised in explaining everyth More

by daved3us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron E.
Mar 28, 2014 -

Sutton Ford responded

Congratulations on your new Fusion! Ron is a key component of our team here at Sutton Ford and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 28, 2014

Happy Camper! Happy customer! I've purchased 6 Fords products in over 30 years. I would like to thank George Barker for helping me with the purchase. My sal More

by Ybuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 31, 2014 -

Sutton Ford responded

Thanks for taking the time to share this feedback with us, and congratulations on your new Escape! I am thrilled that George was helpful and accommodating throughout your purchase. We understand that shopping for a new car can often be stressful, therefore we strive to create a stress-free and relaxing environment. We hope to see you for your future automotive needs. Thanks again for the review and rating ,Allen Dabrowski- BDC Manager

March 28, 2014

Sutton Ford Customer Service is Fantastic Was looking to purchase a Ford Fusion, stopped by another dealership in the area which had one on the lot. Car was a little beat up and really not wh More

by gurban77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 31, 2014 -

Sutton Ford responded

Quality customer service is among the top of our priorities and I am glad to hear that George provided such outstanding service. We appreciate your business as well as your recommendation! Please let us know if we can do anything else for you and enjoy your Fusion! Regards, Allen Dabrowski- BDC Manager

March 27, 2014

The first smile came to me when George entered my driver's license number and my information was still there after more than 3 years since my last visit! You value your customers...we are not just a More

by Peka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 28, 2014 -

Sutton Ford responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. George and Linda truly strive to create a positive buying experience for every customer. They will be very happy to hear that they was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

My Sutton Ford experience Overall the experience was good! I have to go back for a follow-up visit and the staff continued to be helpful knowledgeable and friendly!! My consul More

by jereece1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

Thank you for the excellent review. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

Professionalism and expertise. My experience at Sutton Ford was outstanding. I actually came in to have my Expedition serviced. As I began to browse, I was approached by one of the More

by djonesrn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

Thank you for taking the time to write this fantastic review! We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. If you have any further questions about your Expedition please give us a call. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 27, 2014

MORE THAN I EXPECTED I was very satisfied with this process. I've bought several cars in my life span but this was by far the best experience. Mr. Barker was very friendly More

by lakenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 28, 2014 -

Sutton Ford responded

We appreciate you taking the time to share this review and rating! Our number one goal is providing our guests with an accommodating and relaxing atmosphere. I am glad to hear this was extended to you. We hope to see you again for your sales or service needs. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 26, 2014

Friendly, responsive, customer service oriented, thorough and detailed are descriptors of my car purchase experience with George Barker. The followup has been tremendous, and greatly appreciated! I would h More

by Valetyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barker
Mar 27, 2014 -

Sutton Ford responded

Thank you for taking the time to write this review and congratulations on your vehicle purchase! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best information so you can be assured you're making the right decision. George will be as happy as I am to hear this sort of service was extended to you. Give us a call if you have any further questions. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

March 25, 2014

I went in to purchase a used vehicle. I was surprised to find that I qualified to purchase a new brand new vehicle! My Sales Consultant went beyond the call to meet my needs. Not only was he Professional b More

by Peepers1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Green
Mar 25, 2014 -

Sutton Ford responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Sutton Ford Lincoln; we look forward to working with you in the future. Regards, Allen Dabrowski- BDC Manager- aldabrowski@suttonford.com

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