Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,458 reviews
Great Customer Service Brian has gives excellent customer service! Very knowledgeable and patient with the customers! Jamie and Jillian are also amazing, the 3 of them are a Brian has gives excellent customer service! Very knowledgeable and patient with the customers! Jamie and Jillian are also amazing, the 3 of them are an awesome Team. Couldn’t ask for more Professional people regarding Customer Service! More
Auto Butlers This service was purchased during the time I purchased the car. It is a car detail service that suppose to keep the car looking showroom ready inside This service was purchased during the time I purchased the car. It is a car detail service that suppose to keep the car looking showroom ready inside and outside. The car still had spots all over the outside and the inside looked like it was just wipe down. My leather seats were not treated. More
I never knew Car buying could be so Easy AND Enjoyable! When we walked up we were greeted by a young man whose name was Chris. He was incredibly friendly and made us feel at ease. We had researched a used c When we walked up we were greeted by a young man whose name was Chris. He was incredibly friendly and made us feel at ease. We had researched a used car online, he quickly brought that car to us and was so knowledgeable that I haven't even needed to look at the car book that came with it. My husband and I are so happy that we choose Sutton Ford to do business with. I would highly recommend them to my friends and family. More
Amazing Service , very Friendly. Everyone took good care of us. We will definitely be back. Marcus Anthony is an amazing sales person he answered all of our questions , very Friendly. Everyone took good care of us. We will definitely be back. Marcus Anthony is an amazing sales person he answered all of our questions. More
Excellent Employees in Quick Lane I have always had a great experience when I have brought my car into Sutton's Quick Lane. Today was an excellent experience. My car was in need of tir I have always had a great experience when I have brought my car into Sutton's Quick Lane. Today was an excellent experience. My car was in need of tires and I was bringing it in for Auto Butler service, so I called ahead and spoke to Jillian (sorry if I spelled that wrong). I was not in any hurry to put tires on because our budget is very tight right now. Jillian was very helpful in assisting me through choosing the right tire and getting the best price. She pays attention to details and customer needs. Brian helped me get to a cashier and apply for Quick Lane credit line, interest free for one year! Totally affordable and great tire pick! Jillian is always pleasant, polite, and the best at customer service! Brian is also positive and friendly. These two employees are truly the best and why I keep coming back to Sutton. Jillian is a true asset to the Sutton Ford Family. I know that if you have an employee of the month or year or whatever, Jillian has won it!Thanks for helping me get through a stressful purchase with little pain! Also, the girl working cashier's office today was a delight! More
Very Friendly and Professional Very friendly and professional Ron Eng is a great guy to work with to find a car. He really knows his stuff. And he's very good at listening to Very friendly and professional Ron Eng is a great guy to work with to find a car. He really knows his stuff. And he's very good at listening to what you want to find your purchase. LaToya in the Finance department is excellent at explaining the process, and is very friendly. I'm very happy with my car, and the whole process ! Thanks, Kevin O'Brien More
Superior experience The entire experience was superior. staff was friendly, knowledgeable, informative, and very helpful Car buying can be a very stressful experience, The entire experience was superior. staff was friendly, knowledgeable, informative, and very helpful Car buying can be a very stressful experience, staff made it comfortable. They were not pushy and gave me honest answers to my questions Have referred family and friends to Sutton. More
Well everything were professionally done!!! Always great service been done..enjoy the friendship of the employees, l will definitely lry other people know of the great setvice that Sutton Ford h Always great service been done..enjoy the friendship of the employees, l will definitely lry other people know of the great setvice that Sutton Ford have to offer.. More
Friendly not pushy Service was great this time as it has been every time I visited Sutton Ford. Christopher whitehead was very attentive and professional. This is my Service was great this time as it has been every time I visited Sutton Ford. Christopher whitehead was very attentive and professional. This is my second car from Sutton Ford and I would recommend them to anyone looking to buy a vehicle. More
Professional, yet non-threatening This was without a doubt, the best car buying experience of my entire life. And i'm 67. It was very relaxed, which I consider a hugh plus. And they ac This was without a doubt, the best car buying experience of my entire life. And i'm 67. It was very relaxed, which I consider a hugh plus. And they actually seemed to listen to us. Noone was the least bit pushy, and everyone made every effort to see to it that we were satisfied. Again, overall the best purchase I have ever been a part of. More