Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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2017 Edge service. Got in early and the team took my Edge in right away so I did not have to wait long. Bryan always take care of my cars. Next month I will be buying a Got in early and the team took my Edge in right away so I did not have to wait long. Bryan always take care of my cars. Next month I will be buying a set of tires off him. Thanks More
Car trouble I had my car towed in due to alarm system issues. Your team was able to find the problem and fix it quickly. I also had an issue w my air conditioner I had my car towed in due to alarm system issues. Your team was able to find the problem and fix it quickly. I also had an issue w my air conditioner not blowing cold air. And your team kept it until they could solve the issue. And they even vacuum my back seat where my two nephews had a dorito fight the night before. Thank you for everything. More
Oil change and new wipers We have always had good serviced and have been kept informed of all actions during our appointment. All the folks in the service area are very helpf We have always had good serviced and have been kept informed of all actions during our appointment. All the folks in the service area are very helpful and friendly. Our car is in good hands at Sutton. More
Awesome, fantastic I think the above answer says it all I’ve only dealt with one dealership before Sutton there is no comparison with Sutton, top of the line I think the above answer says it all I’ve only dealt with one dealership before Sutton there is no comparison with Sutton, top of the line More
Sutton Ford rocks Sutton is the most customer friendly dealership I have ever dealt with,they go above and beyond to make your experience stress free and timely Sutton is the most customer friendly dealership I have ever dealt with,they go above and beyond to make your experience stress free and timely More
Thank you! Professional, friendly and efficient. The dealership has a very relaxed atmosphere. I didn't feel pressured to buy my car. Thank you Chatman for your Professional, friendly and efficient. The dealership has a very relaxed atmosphere. I didn't feel pressured to buy my car. Thank you Chatman for your costumer service. More
Best car buying experience ever! Anita Sutton made all the difference. She was professional, caring and extremely helpful! I recommend you look for her when ready to purchase a Ford Anita Sutton made all the difference. She was professional, caring and extremely helpful! I recommend you look for her when ready to purchase a Ford product! More
Fast, efficient, quality service I brought my 2013 Edge in since the AC was blowing hot air on the driver and cold air on the passenger side. I worried it might be an actuator motor I brought my 2013 Edge in since the AC was blowing hot air on the driver and cold air on the passenger side. I worried it might be an actuator motor burned out which would have cost a lot. It turned out to be a computer glitch which was fixed for less than half the price of having to take the dashboard apart to replace a motor. The service department had it fixed within a few hours of my bringing it in and leaving it. I thought it would have taken more time. Kudos for a good job! More
Outstanding customer service Mr. Christopher Whitehead was the primary sales person. Mr. Ron Eng assisted when necessary. Both were friendly down to earth and did bombard with t Mr. Christopher Whitehead was the primary sales person. Mr. Ron Eng assisted when necessary. Both were friendly down to earth and did bombard with the many sales pitch cliche's that I always hear. They kept their promises and made this a good car buying experience. More
A dealer who cares I have been going to 2 other ford dealers primarily rod baker (2 blocks from house) and they never performed my quicklane service the works like Sutto I have been going to 2 other ford dealers primarily rod baker (2 blocks from house) and they never performed my quicklane service the works like Sutton. Sutton actually performed the service like they said they would. I didnt have to call back and complain because the services were not done to the manager. And they explained what services im supposed to be having. Sutton was much busier and they still provided outstanding customer service. Allen took the time, worked with the technician and actually cared about me and my car More