Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,458 reviews
No fuss service delivered quickly Excellent experience, greeted warmly checked in quickly, friendly service, full explanation given and then service carried out quickly. service and p Excellent experience, greeted warmly checked in quickly, friendly service, full explanation given and then service carried out quickly. service and price structure was explained before work commenced. More
Service appointment Needed my 6 month Auto Butler as well as repair my passenger a/c and got the oil change special too. Very fast, excellent results! They offer a shuttl Needed my 6 month Auto Butler as well as repair my passenger a/c and got the oil change special too. Very fast, excellent results! They offer a shuttle service to take me home while doing this work, but from past experience, I just wait b/c they are so fast. They did not disappoint this time either. More
Fast friendly service with a smile Had "The works" oil change and everything went well. The employees at Sutton Ford are awesome. Our family has purchased many vehicles there and recomm Had "The works" oil change and everything went well. The employees at Sutton Ford are awesome. Our family has purchased many vehicles there and recommend that dealership at every opportunity. More
Friendly staff, had warranty work on my Lincoln received loaner, car wash and vacuum from Sutton Lincoln. We’ve purchased several vehicles from Sutton lincoln staff, had warranty work on my Lincoln received loaner, car wash and vacuum from Sutton Lincoln. We’ve purchased several vehicles from Sutton lincoln and always a great experience More
Too much to repair. I needed the water pump repaired. It cost too much for me to have it done at Ford. For the time, I found a local repair shop to just replace the wate I needed the water pump repaired. It cost too much for me to have it done at Ford. For the time, I found a local repair shop to just replace the water pump. More
Oil Change (The works) Always have a great service experience at Sutton Ford, however on my last visit I had an oil change(the works package) when I received my car I notice Always have a great service experience at Sutton Ford, however on my last visit I had an oil change(the works package) when I received my car I noticed that my windshield washer resovior had not been filled and the hood of my car was not closed. More
Excellent service and incredibly friendly employees I always get top quality service at Sutton Ford. All the employees are friendly, polite and knowledgeable. Sutton Ford has an A#1 team! I always enjoy I always get top quality service at Sutton Ford. All the employees are friendly, polite and knowledgeable. Sutton Ford has an A#1 team! I always enjoy bringing my car in for service because I know they will finish the work promptly and well. And it's always a pleasure interacting with the employees, who are incredibly respectful and pleasant. More
Great service I like the people there and the quick lane service department. The only thing I don’t like is I get the works service but never see technician rotate I like the people there and the quick lane service department. The only thing I don’t like is I get the works service but never see technician rotate tires. More
Clone Melissa B! My family and I have purchased several vehicles from Sutton/Lincoln Ford. Unfortunately, we have experienced car issues that required service attentio My family and I have purchased several vehicles from Sutton/Lincoln Ford. Unfortunately, we have experienced car issues that required service attention. Each and every time Melissa has been there providing outstanding customer service. We have returned to make additional purchases and recommended our friends and family to this dealership because of her. Needless to say, we are optimistic about mechanical quality of service. More
Wife Experience- Vehicle Oil Change Wife drops off vehicle for oil change. Returns to pickup vehicle, pays for oil change. As she is leaving truck is shaking. Returns 10 minutes later. Wife drops off vehicle for oil change. Returns to pickup vehicle, pays for oil change. As she is leaving truck is shaking. Returns 10 minutes later. More