Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Bad experience!!! The problem I complained about was not fixed.The low tire pressure and sensor lights come on. The car was in the service department on Oct 4th and aga The problem I complained about was not fixed.The low tire pressure and sensor lights come on. The car was in the service department on Oct 4th and again Oct. 22. A new appointment was made for Oct.25. Same problem. More
Still offering great customer services. Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each depar Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽 More
Walter was great! Very nice young man. Very informative. I am happy with my purchase and salesman. Will tell others about Sutton ford. I stoped by to have my plates put Very nice young man. Very informative. I am happy with my purchase and salesman. Will tell others about Sutton ford. I stoped by to have my plates put on and my salesman helped with no problem More
Fast service, didn’t have to wait at the shop I am a regular customer at Sutton Ford for the pass 3 years. I love the team in quick lane, always pleasant and ready to serve each customer with prom I am a regular customer at Sutton Ford for the pass 3 years. I love the team in quick lane, always pleasant and ready to serve each customer with promptness. The prices are affordable for me. I would recommend my friends to Sutton. Regardless of when I come everyone is always pleasant and professional. More
Awesome Service My experience with Sutton Ford has been nothing but the best!! The customer service is like red carpet treatments!!! Cree is absolutely amazing!! I wi My experience with Sutton Ford has been nothing but the best!! The customer service is like red carpet treatments!!! Cree is absolutely amazing!! I will forever refer ppl to Sutton Ford and I will not buy or get my car service at any other place!! Thank you for my awesome customer service experience!! Antoinette Wildon More
My experience was positive and reassuring. My car was towed in.. They evaluated my car and corrected the problem. I was very happy, I was not billed & the problem was corrected. My car was towed in.. They evaluated my car and corrected the problem. I was very happy, I was not billed & the problem was corrected. More
Autobutler & Oil Change Sutton Ford has always provided me with excellent vehicles and service. This time I had my first regularly scheded autobutler appointment and they wer Sutton Ford has always provided me with excellent vehicles and service. This time I had my first regularly scheded autobutler appointment and they were able to shuttle me so i was on time for work and work with me when they ran into problems to make it right. The diligence to make sure I was satisfied really stood out to me and my car looks great! More
ok service because they did a tire rotation and the suspension doesn't seem right prior to them doing it. I feel that at some point I will need tire service due because they did a tire rotation and the suspension doesn't seem right prior to them doing it. I feel that at some point I will need tire service due to how they did tire rotation. Car is not driving smoothly before their servicing More
Not happy customer When I first purchase my vehicle the service was great. Customer service was excellent. Now the customer service is not the same. They give u wrong in When I first purchase my vehicle the service was great. Customer service was excellent. Now the customer service is not the same. They give u wrong information over the phone. I decided to find me another dealership to get my work done on my truck. My brakes is still squeaking on my truck. And my truck is still jerking. And they can’t figure out why. The manager Mary was very nasty to me on the phone. More
Sutton Gord Great experience!! Was treated very well and everyone was very attentive and personal. They made sure my needs were met. My experience was grade A Great experience!! Was treated very well and everyone was very attentive and personal. They made sure my needs were met. My experience was grade A More