Sutton Ford

Great service Erick from service was absolutely excellent. Handed everything and kept me updated and I would recommend him to anyone. It was a difficult situation Erick from service was absolutely excellent. Handed everything and kept me updated and I would recommend him to anyone. It was a difficult situation but we were able to work through it. More

See Chuck When no one wanted to work with me Chuck was nice and the customer service was great. Some prejudged when I walked through the door, not even giving m When no one wanted to work with me Chuck was nice and the customer service was great. Some prejudged when I walked through the door, not even giving me a chance. So I will always recommend Chuck. More

Horrible customer service Less than 1/4 tank of gas and dirty even though we were told the car would be “gassed up” and cleaned. We were told some surface scratches would “buff Less than 1/4 tank of gas and dirty even though we were told the car would be “gassed up” and cleaned. We were told some surface scratches would “buffed” out and they were not touched. We raised our concerns to the managers and they were rude, talked down to us, and threatened to take the car back instead of do what was right and what we were told they would do. Everyone was super nice and accommodating up to our purchase, however everything changed once we bought the car. Think twice before buying a car here. More

Seamless and Low Pressure I saw the vehicle I was looking for advertised on-line in the price range I was looking for. Being skeptical by nature, I made an appointment to view I saw the vehicle I was looking for advertised on-line in the price range I was looking for. Being skeptical by nature, I made an appointment to view it on a Thursday to make sure all was as advertised. I was pleasantly surprised that it was. That following Saturday, my wife and I returned to look at it one last time and we made the purchase. The Sales Associate, Narij Patel, was very helpful in either answering or getting my questions answered. The entire process was seamless and of low stress. More

Excellent Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience w Customer service was great & they even place thank you cards in your car! Also, the responsiveness is timely. This was my first service experience with car delivery/pick up and I will definitely use it again. More

Quick Lane Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied Allen Taloff in quick lane told me what all Need to be done and why I had another problem that he solved I am satisfied More

Oil change Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Tha Good service. Wait time was good. The employees I interacted were very nice and helpful. Not associated with any dealership or service center. Thank you, More

Wheel alignment, works...etc Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face e Jillian in quick lane is the best!!! She always helpful and very pleasant... I look forward to seeing her ...it a pleasure seeing her smiling face every time I go to Sutton Ford....she always go above and beyond... to make sure your visit was pleasant.... More

Professional Approach Laid back, professional sales approach made by decision making process easy. Anita Sutton is the best. She showed me the vehicles that I was interest Laid back, professional sales approach made by decision making process easy. Anita Sutton is the best. She showed me the vehicles that I was interested in, worked the cost to fit my budget, in and out the door with my new truck in a matter of a few hours. Thank you. More

Awesome service I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and v I had an awesome experience and received world class service! The agents are amazing and their professionalism is top notch! I feel appreciated and valued at Sutton Ford! More