
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best deal for me I was car shopping and hopping. I really don’t like car shopping it takes entirely too long to purchase a car. I was told weeks ago from one of the ma I was car shopping and hopping. I really don’t like car shopping it takes entirely too long to purchase a car. I was told weeks ago from one of the managers of how the process would go. That was even better for me , I work the second shift, so I don’t have a lot of time to give to a car lot”. I went on a Saturday, morning I was there a few hours, and then I finished on Wednesday of the next week. So I did my process in 2 days. Found the best deal and car that matched my budget and MY STYLE, It HAS ALL THE FEATURES I WAS LOOKING FOR AND MY CAR PAYMENT IS Still in the 4 hundred range.I’m learning more about cars value. I LOVE MY FLEX! THE BEST LEASING DEAL I RECEIVED! HOPEFULLY I’LL GET THE LATEST CAR IN 3 years again, with no money down this time. More
prices for estimates of work to done are too high The service personnel are wonderful and do their job very well. But when I take my vehicle in when I have a problem that needs to be fixed I should no The service personnel are wonderful and do their job very well. But when I take my vehicle in when I have a problem that needs to be fixed I should not be charged a fee just to look what's wrong with your product. Repair prices are high enough to fix a vehicle that consumers have paid thousands of dollars for already. I have visited this service center several times and I have paid no less than $500 each time for products and service on my vehicle. I don't know if I can continue to pay that extra fee that's at least $200 or more and it does not go toward the cost of getting my vehicle fixed. You may not realize that runs a lot of business away from dealerships and they go to your other local automotive repair shops. More
Great service! Christopher Whitehead did an amazing job! He was easy to work with and made the buying experience great! The sales team made the buying experience com Christopher Whitehead did an amazing job! He was easy to work with and made the buying experience great! The sales team made the buying experience comfortable and I’d absolutely buy from Chris again! More
Niraj Patel was wonderful explaining everything!! We bought a beautiful car, the Lincoln Navigator. Thank you Mr. Sutton for taking great care of the car. My experience at the dealership was comfortab We bought a beautiful car, the Lincoln Navigator. Thank you Mr. Sutton for taking great care of the car. My experience at the dealership was comfortable. More
Great service Professional service everything explained Also attitude was above board. Driven home to eliminate the need to wait in dealership. All options were Professional service everything explained Also attitude was above board. Driven home to eliminate the need to wait in dealership. All options were explained concerning my vehicle More
Dissapointing I took my car in not knowing if the car will be able to be fixed under my extended warranty, when I found out it wasn't still had to pay $155.00 for t I took my car in not knowing if the car will be able to be fixed under my extended warranty, when I found out it wasn't still had to pay $155.00 for the diagnostic. The service department is a RIP OFF. Erick Buikema to me was not friendly tried to send me to another department when I was suppose to have an appointment with him, then another employee explained to me what was going on with my car which I appreciated and the other employee explained to me how my appointment was not even in the schedule which I appreciated as well. I will NEVER work with Erick Buikema again and hopefully my car will not have any more problems or I will be charged regardless even tho I PAY EVERY MONTH FOR EXTENDED WARRANTY!! More
Great salesman Ron Eng I have purchased 5 cars from Sutton. 5 stars because I love my ford cars and trucks. The customer service is great especially Ron Eng. my family purc I have purchased 5 cars from Sutton. 5 stars because I love my ford cars and trucks. The customer service is great especially Ron Eng. my family purchased 2018 and 2018 Fusion in the last 8 months. He walk us through the buying experience and we are very satisfied with our cars. More
Customer service Had a fantastic experience. Melissa Lebran was extremely helpful in every step of the process. Would recommend anybody go to Sutton Ford because of h Had a fantastic experience. Melissa Lebran was extremely helpful in every step of the process. Would recommend anybody go to Sutton Ford because of her customer service. More
Fleet When I need a vehicle, its always a rush and Anita sees to it that our deadlines are met. Competitive pricing, vehicle options and more keeps me a loy When I need a vehicle, its always a rush and Anita sees to it that our deadlines are met. Competitive pricing, vehicle options and more keeps me a loyal customer. More
Ron Eng was great We bought a used car from Ron! He was helpful and honest. He helped us buy a Mustang. We would buy from Ron again in the future We bought a used car from Ron! He was helpful and honest. He helped us buy a Mustang. We would buy from Ron again in the future More